Skilled Labourer - Kensington, Chelsea

The Guinness Partnership; London; On-site; GBP 32,000 - 38,000; Full time

Job summary

A leading organization in social housing is seeking a Skilled Labourer to join their London team. The successful candidate will play a crucial role in delivering repairs and maintenance while showcasing exceptional customer service. This full-time, permanent role offers a competitive salary and a comprehensive benefits package, including healthcare, pension contributions, and generous holidays.

Benefits

Healthcare Cashback Plan

Pension Contributions – up to 9% matching

27 Days Holiday + Bank Holidays

Company vehicle and fuel card

Employee Assistance Programme

Benefit scheme with special offers

Qualifications

• Proven competence in primary trade and multi-trade skills.
• Experience in a customer-focused environment.
• Ability to achieve targets and accurately record information.

Responsibilities

• Support delivery of responsive repairs covering Kensington and Chelsea.
• Demonstrate excellent customer service skills.
• Operate safely while considering environmental risks.

Skills

Customer Service

Organizational Skills

Time Management

Physical Tasks

Education

NVQ Level 3 (City & Guilds) Trade Qualification

Job description

Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homesare safe, warm, and dry, and where everything works; Places where our residents are proud to live.

About the role

We are looking for a Skilled Labourer to join our London team to support with the delivery of responsive repairs. The successful candidate will have excellent customer service skills and the drive to make things possible. This vacancy will be covering Kensington and Chelsea, and the surrounding areas. This is a full time, permanent vacancy, working 39 hours per week, and there is a requirement to cover out of hours callout on a rota basis which is paid at £525 per week.

We are a customer focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Skilled Labourer, but you will also have great customer service skills, a willingness to go the extra mile to get the job done.

The successful candidate will live near Kensington or Chelsea to be able to reach our customer locations in a timely manner. You must have a full UK driving licence and there is a requirement for a basic DBS check which will be paid for by The Guinness Partnership.

Key essential requirements of the role

• You must be able to demonstrable competence withinthe primarytrade and various multi-trade skills and experience in basic plumbing, tiling, plastering, mould washes/treatment and flooring coverings.
• Experience of working in a customer focused environment and ideally within the social housing sector, where you have delivered a great service
• Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information.
• Ability to work with minimal supervision, demonstrating organisational and time management skills.
• Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines.
• Ability to operate safely, considering any environmental circumstances and possible risks.

Essential Qualifications:

• NVQ Level 3 (City & Guilds) Trade Qualification or equivalent recognised competency in the primary trade.

Guinness Property have an outstanding benefits package to reward hard work and commitment to our values, this includes:

• Competitive salary of £32,815
• Hours of work are Monday to Friday 8:00am - 4:30pm on Monday - Thursday & 8:00am - 3:30pm on Friday
• 27 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service
• Company vehicle and fuel card for business use
• Out of hours call out rota at £525 per week on call
• Healthcare Cashback Plan
• Pension Contributions – up to 9% matching contributions
• 3 x Life Assurance
• Employee Assistance Programme which includes access to face-to-face counselling, a stress helpline and tax, fitness and childcare advice.
• A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out.

The advertised salary includes a Local Job Supplement of £4000 and a Market Supplement of £1500