Skegness Retail Park - Customer Care Part Time

McDonald's; Greater Lincolnshire; On-site; GBP 18,000 - 22,000; Full time

Job summary

As a Customer Care Assistant at McDonald's, you will play a key role in providing a welcoming and friendly atmosphere for customers. Your responsibilities will include engaging with patrons, maintaining cleanliness, and ensuring a positive dining experience in a fast-paced environment. This role is ideal for individuals with excellent communication skills and a genuine smile.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts from top high street and online brands

Qualifications

• Friendly, welcoming, and courteous demeanor expected.
• High energy levels and efficiency in a fast-paced environment.
• Ability to connect with customers and maintain positive interactions.

Responsibilities

• Engage with customers to create a welcoming atmosphere.
• Maintain cleanliness in dining areas and toilets.
• Organize special events and distribute balloons to children.

Skills

Effective communication

Attentive listening

Customer engagement

Job description

Overview

McDonald's is one of the most recognized brands worldwide. Our core values include Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

Job Role: Customer Care Assistant

As a Customer Care Assistant, you will be the face of the restaurant, engaging with customers and ensuring the smooth operation of customer areas. Responsibilities include making children feel welcome, distributing balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness standards in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

You will work in a fast-paced, high-energy environment. We seek individuals with a genuine smile, the ability to connect with customers, and make them feel valued.

Essential qualities include being friendly, welcoming, courteous, helpful, and possessing effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact. Maintaining high energy levels while working efficiently and productively is crucial.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.