Site Technical Manager

Serco Limited; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global service provider seeks a Site Technical Manager in the Falkland Islands to lead equipment maintenance and ensure safety and quality compliance. Candidates must have recognized electrical qualifications, 10+ years engineering experience, and strong communication skills. This role offers a competitive salary, comprehensive benefits, and opportunities for professional development.

Benefits

Competitive salaries with annual reviews

Up to 6% contributory pension scheme

25 days' annual leave plus bank holidays

Wide range of learning opportunities

24/7 Employee Assistance Programme

30% off at Serco-managed leisure centres

Paid volunteering day each year

Qualifications

• Holds recognised Electronics and electrical Qualification.
• At least 10 years engineering experience required.
• Fully conversant with Serco governance policies and procedures.

Responsibilities

• Lead a team to maintain various equipment at the RRH site.
• Engage with RAF customers and their representatives.
• Responsible for quality compliance and safety.

Skills

Electronics and electrical Qualification

10+ years engineering experience

Excellent communication skills

Understanding RAF processes

Job description

Site Technical Manager
Falkland Islands, F1QQ 1ZZ
Permanent, Full time, 37 hours per week

Competitive salary plus benefits

Serco have a great opening for a Site Technical Manager to join the team in the Falkland Islands to support the maintenance various equipment at RRH Mount Kent.

Your main purpose will be to Lead a team to maintain the ASR, Park Air radios and L17 equipment at the RRH site ensuring that, quality compliance, safety, continuous improvement and other contractual obligations are met. You will manage the site Engineering, work services, cypto user and maintain the operational capability of the site.

Main responsibilities of the role include:

Recognised as an experienced engineer within the business, providing specialist engineering advice, guidance and Management to the Serco site personnel in all areas of maintenance and fault investigation / rectification of the L16, Park Air G/A radios, and Air Supported Radome (ASR) Mechanical & Electrical systems.

Responsible for delivering availability across multiple engineering apsects.

Typically has 10 year experience of supporting engineering systems.

Understands and delivers industry best practice with regards engineering support.

Leads and manages to deliver availability at remote site.

Deliver 1st/ 2nd line Preventative maintenance on the L16, Park Air radios and the ASR M&E

Deliver 1st/ 2nd and 3rd line Corrective maintenance on the L16, Park Air radios and ASR M&E

Responsible for quality compliance, safety, and engineering practices at the remote site.

Engaging with the RAF customer and their representatives.

Provide out of hours call out to support availability when required.

Responsible for Liaising with DIO to deliver building custodian duties

Responsible for Management all tools and test equipment required to support at radar site.

Support the System Technical Manger

Responsible for Management of Spares inventory at the site.

Provide a site support to the OEMs when required

Manage personnel to carryout non-technical tasks at the radar site

What you'll need to do the role:

• Holds recognised Electronics and electrical Qualification.
• Required OEM technical training
• At least 10 years engineering experience

Fully conversant with Serco governance policies and procedures.

Builds and maintains strong relationships with RAF personnel on the radar sites.

Excellent communication skills at all levels.

Proven track record in maintaining engineering systems

Understanding RAF processes

Proven practical and pragmatic understanding of service delivery.

Working with and Managing a team,

Communicating with customers.

Innovative thinker.

Customer retention/satisfaction.

Understanding delivery of equipment availability

Be able to obtain and maintain SC/DV Security clearance.

What we offer:

Salary:Competitive salaries with annual reviews
Pension:Up to 6% contributory pension scheme
Holidays:25 days' annual leave plus bank holidays
Training and development:We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
Wellbeing:24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
Discounts:Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
ShareSave scheme:Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period
Employee networks:Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
Charity:Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.