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An established industry player is seeking a Site Supervisor to lead local operational teams in mains laying and new supply projects. You will ensure that work is completed safely, on time, and to the highest standards, while fostering strong relationships with developers. Your role will involve managing resources efficiently, conducting health and safety inspections, and driving improvements in service delivery metrics. This is a fantastic opportunity to contribute to essential utility services while working in a supportive and inclusive environment that values diversity and teamwork.
Description
As a Site Supervisor, you will be responsible for local operational teams who deliver the day-to-day aspects of mains laying and new suppliers to developers of all types and sizes.
You will supervise the teams, ensuring that the work is delivered safely, on time, within budget, and to our client's expectations. You will provide operational management, ensuring that the work is delivered safely, on time, within budget, and to our client's expectations.
In addition to Health and Safety, customer service is critical to our work. You will ensure that work is carried out in a manner that builds the confidence of developers and adopts a 'right first time' approach. Recognising that developers have paid for mains laying and new supplies to their site/property, you will work with the relevant teams to ensure programmes are managed and delivered accordingly.
Satisfaction of developers is measured through a new regulatory measure called D-MeX. You will work closely with Yorkshire Water to influence a dramatic improvement in the D-MeX measure and demonstrate management skills to genuinely care about the ratings developers give of Network Plus's services.
Key Responsibilities