Site Specialist II

myGwork - LGBTQ+ Business Community; Andover; On-site; GBP 25,000 - 35,000; Full time

Job summary

An innovative organization is seeking a dedicated individual to join their team, focusing on service delivery excellence in a lab environment. This role involves managing gas cylinder inventory, providing exceptional customer service, and maintaining a safe workspace. The company fosters a collaborative culture, encouraging team involvement and personal growth. With a commitment to integrity and innovation, this position offers a unique opportunity to contribute to meaningful work while advancing your career in a supportive setting. If you are passionate about making a difference and thrive in a dynamic environment, this role is for you.

Benefits

Competitive Remuneration

Healthcare Benefits

Career Development Opportunities

Innovative Company Culture

Qualifications

• High School diploma or equivalent experience required.
• Proven customer service skills with a focus on excellence.

Responsibilities

• Manage gas cylinder inventory and coordinate with vendors.
• Ensure a clean and safe work environment while adhering to safety standards.
• Assist with stockroom duties and customer inquiries.

Skills

Verbal Communication

Written Communication

Customer Service

Problem Solving

Time Management

Multi-tasking

Education

High School Graduate or Equivalent

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

Join the Thermo Fisher Scientific team to make a global impact through meaningful work.

You will be passionate about service delivery excellence for UnityTM Lab Services. Specific activities relative to the job function will include order entry, order management, operating customer procurement systems, metric reporting, stockroom services, and material handling. Assist with additional site-based tasks related to inventory or scientific services as needed.

Responsibilities

• Gas cylinder management
• LN2/C02 / Dry Ice management
• Order standard gas cylinders in accordance with customer procedures
• Receive gas cylinders and perform detailed inspection upon receipt
• Inventory locations and perform routine pressure checks
• Coordinate gas cylinders with vendor
• Maintain appropriate stock of cylinders at all designated stock areas, including freezer farms, supply areas, and laboratory point-of-use (POUs)
• Receive and deliver weekly dry ice orders
• Maintain a clean environment
• Promote a safe work environment through various safety initiatives within the functional area
• Serve as the first point of contact for any gas and dry ice matters or concerns
• Stockroom duties may include receiving, put-away, stock rotation, cycle counts, detailed replenishment, and other functions according to customer requirements
• Listen to customer concerns, effectively diffuse dissatisfaction, and quickly identify a course of action with a goal of first call resolution within established turnaround times
• Work effectively with a diverse cross-functional team
• Adopt Practical Process Improvement (PPI) methodologies
• Positively represent Thermo Fisher Scientific at all times throughout customer locations
• Participate in individual or group projects that can include cost savings analysis, learning groups, writing job training methods, and team meetings
• Attend required training sessions

Education

• High School graduate or equivalent experience

Experience

• Previous inventory experience is preferred

Knowledge, Skills, Abilities

• Proven verbal, written, and presentation skills
• Maintain Thermo Fisher Scientific’s Four-I Values
• Shown excellence in customer service
• Diligent, problem solver, fosters team environment
• Computer/software skills (i.e. Outlook, Excel, Word, PowerPoint)
• Proficient multi-tasking and time-management skills
• Demonstrate self-motivation in completing work assignments
• Maintain a professional appearance

Physical Requirements / Work Environment

• Works primarily in and around shipping/receiving docks, stock rooms, storage locations, and laboratory environments
• Walking/standing may be required for up to 70% of the day
• May pass through areas where chemical-based allergens may be in use (such as penicillin, tetracycline, etc)
• Able to lift, push and pull 30-50 pounds as needed
• Able to use material handling equipment such as push carts and pallet jacks
• Depending on the area of the building, personal protective equipment may be worn to include lab coats, coveralls, facemask, and/or safety gloves

Benefits

We offer competitive remuneration, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.