Site Services Manager

The Management Recruitment Group; London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading recruitment agency is seeking a Site Services Manager to oversee infrastructure maintenance and operations at the ABBA Arena in London. The ideal candidate will have proven experience in a public-facing venue and strong leadership skills. Responsibilities include maintaining operational efficiency and ensuring a seamless experience for audiences during performances. This role offers a unique opportunity to be part of a revolutionary concert experience.

Qualifications

• Proven experience in supervisor or leadership roles in public-facing venues or large-scale events.
• Strong knowledge of facilities management and compliance.
• Experience in leading diverse teams and driving collaboration.

Responsibilities

• Lead all infrastructure maintenance and repairs across ABBA Arena.
• Collaborate with the Site Director to support strategy and project delivery.
• Ensure seamless delivery of ABBA Voyage performances.

Skills

Leadership in high-pressure environments

Knowledge of site operations

Problem-solving skills

Interpretation of technical drawings

Job description

Overview

Lead all infrastructure maintenance, repairs and statutory compliance across the ABBA Arena site ensuring that all venue assets, operational and life-critical systems are fully functional at all times. Working as part of the Site Director's team, the Site Services Manager will support the strategy, planning and delivery of specific projects, including capital investment and infrastructure renewal. Collaborating closely with show technical production and visitor operations teams to ensure that ABBA Voyage is delivered seamlessly at all performances and that best-in-class customer experience is at the forefront of everything we do. You will have robust health and safety knowledge to help ensure the functionality, comfort, safety, sustainability and efficiency of our unique venue for all who work here and come to experience ABBA Voyage.

ABBA Voyage is a revolutionary concert experience held at the ABBA Arena in Stratford, East London, near Queen Elizabeth Olympic Park. The ABBA Arena is a remarkable feat of engineering and design, purpose-built to host the groundbreaking ABBA Voyage concert. It accommodates 3,000 people (1,650 seated and 1,350 standing). It features digital avatars - known as ABBAtars - of the iconic Swedish pop group ABBA (Agnetha, Björn, Benny, and Anni-Frid), performing alongside a live 10-piece band in this purpose-built, high-tech venue.

Responsibilities

• Lead all infrastructure maintenance, repairs and statutory compliance across ABBA Arena.
• Collaborate with the Site Director's team to support strategy, planning and delivery of projects including capital investment and infrastructure renewal.
• Work with show technical production and visitor operations teams to ensure seamless delivery of ABBA Voyage at all performances.
• Drive a best-in-class customer experience focused on functionality, comfort, safety, sustainability and efficiency of the venue.

Requirements / Qualifications

• Proven experience in high-pressure supervisor or leadership roles in a public-facing venue or large-scale temporary event sites (e.g., arenas, stadiums, festivals, large-scale temporary sporting events).
• Strong knowledge and experience in site operations and/or facilities management, building management and compliance management.
• Experience leading and influencing multiple teams, including contracted staff with varied working patterns, and driving ongoing collaboration.
• Demonstrable experience in frontline response related to damage and faults across a site, with a practical problem-solving approach.
• Ability to interpret technical drawings, building and equipment specifications.

How to apply

For a confidential discussion or to view the full candidate brochure, contact our advisor at The Management Recruitment Group, Connor Humpage.

Closing date for applications is Sunday 5th October 2025.