Site Security Manager (Titchfield)

Samsic UK; Titchfield; On-site; GBP 32,000 - 40,000; Full time

Job summary

Samsic UK is seeking a proactive Site Security Manager for a corporate office in central Titchfield. You will oversee daily security operations, manage CCTV and access control, and lead the security team to ensure a safe, welcoming environment for staff and visitors.

You will act as the main on-site contact, liaising with the client, executives and contractors, while ensuring compliance with policies and training requirements. A valid SIA licence and SC clearance are required.

Qualifications

• Requires valid SIA licence and SC clearance.
• Experience with CCTV and access control systems.
• Strong leadership and customer service skills.
• Ability to write SOPs and instructional documents.

Responsibilities

• Oversee site security delivery and incident management.
• Lead and develop the Site Security Team and manage shifts.
• Maintain site policies, risk assessments and compliance.
• Liaise with client facilities teams and report monthly Contract updates.

Skills

Team leadership

Client liaison

Communication

Problem solving

Education

SIA licence

Security clearance SC

IOSH qualification (Desirable)

Tools

CCTV systems

Access control systems

MS Office

Job description

Site Security Manager (Titchfield) at Samsic UK

Location: Titchfield PO15 5RR
Hours: 45 hours per week, Monday to Friday
Salary: £36,000 per annum for the advertised 45-hour working week
Reports to: Service Delivery Manager

Samsic is seeking an experienced, proactive Security Manager to oversee the daily running of a prestigious corporate office in central Titchfield.

Combining facilities coordination, team leadership and front-of-house service, you will ensure the office is welcoming, safe and professionally managed. As the main onsite contact, you will build strong relationships with the client, visiting executives, colleagues and external contractors.

Your responsibilities
The post holder is responsible for completing the following duties to the required standard.

• Site Security Delivery and Incident Management
  • Manage the delivery of site physical security to provide a secure and safe environment for staff, visitors and contractors.
  • Provide a highly visible and authentic presence on site, leading by example.
  • Manage and respond to incidents, ensuring they are recorded and reported accurately and that follow-up actions are completed.
  • Oversee the day-to-day operation of site security systems, including CCTV and access control, and report faults promptly.
  • Safeguard assets, including people, buildings and information.
• Team Leadership, Welfare, Discipline and Recruitment
  • Lead, brief and supervise the Site Security Team, ensuring officers understand their duties and are on post and correctly presented.
  • Manage the rota and ensure all shifts are covered to the contracted staffing levels.
  • Ensure every member of the site team holds the qualifications, licences and training required for their role and tasks, that these are kept in date in line with the client’s requirements, and that accurate records are maintained.
  • Plan and deliver training and development for the team.
  • Carry out regular welfare checks on team members and ensure they are supported during their shifts.
  • Identify and deal with welfare issues sensitively and promptly, signposting appropriate support and liaising with HR where required.
  • Manage team performance, including one-to-ones and addressing performance or conduct concerns promptly.
  • Manage disciplinary matters fairly, consistently and in line with Company procedure, including investigations and accurate record keeping, with guidance from HR.
  • Liaise with the HR Manager on all matters involving disciplinary/grievance, redundancy, staff welfare/development and recruitment.
  • Interview and select candidates for site security roles.
• Policies, Procedures, Risk and Compliance
  • Implement, maintain and ensure adherence to site policies, SOPs, Assignment Instructions and emergency preparedness plans.
  • Ensure all Company policies and procedures, and applicable employment law updates, are fully implemented, adhered to and communicated to the team.
  • Conduct risk assessments and threat analysis for the site and act on the findings.
  • Maintain personal Security Clearance (SC) at all times in line with the requirements of the clearance.
• Client Liaison, Reporting and Administration
  • Work closely with the client’s Property and Facilities teams and other stakeholders, delivering first class customer care.
  • Attend management meetings as scheduled.
  • Report monthly operational developments on the contract and staffing levels to maximise the efficiency of the service.
  • Ensure all operational administration is compliant and completed in a timely manner.
  • Contribute to the ongoing development of the site security provision by identifying and recommending improvements.

Person specification

• Valid Security Clearance (SC), maintained throughout employment in the role
• A valid SIA licence and any other licences or qualifications required for the role, (IOSH qualification Desired)
• CCTV competence
• A working knowledge of MS Office (Word, Excel, PowerPoint, Outlook)
• The ability to write SOPs, Assignment Documentation and Instructions
• Strong people management and customer care skills
• Behaviours:
  • Must be a team player and collaborative, in order to win hearts & minds of colleagues, clients and site users alike
  • Aims to achieve exceptional client service at all times
  • Always does the right thing for the business, colleagues, clients and officers
  • Shows initiative, resourcefulness and professionalism
  • Communicates in an open and honest manner
  • Always takes responsibility and accountability
  • Leads by example
  • Attention to detail and willingness to question / probe
  • Must understand the culture of the business
• Personal:
  • To manage the site security service efficiently and in a professional manner, ensuring a professional image at all times.
  • Carry out activities in a confidential, efficient, friendly and professional manner.
  • To follow guidance and direction given by the senior management team to ensure that company policies and procedures are implemented and adhered to.
  • Attend company training and meetings as and when required.
• Must have a Valid Driving license and access to a car.