Site Security Lead

Sodexo; Ashford; On-site; GBP 36,000; Full time

Job summary

Sodexo is seeking a Security Officer for the IBF Sevington site in Ashford. This position involves maintaining a secure environment, supporting operations, and leading the security team during shifts. Candidates must hold valid SIA licences and demonstrate strong leadership, problem-solving, and communication skills. Join a company that values wellbeing and offers various employee benefits.

Benefits

Mental health & wellbeing support

Employee Assistance Programme

24/7 virtual GP & lifestyle rewards

Financial tools & retirement plan

Cycle to Work scheme

Paid volunteering day

Qualifications

• Proven experience managing and leading security teams.
• Strong communication and problem-solving skills.
• Ability to work independently and within a team.

Responsibilities

• Ensure site security and respond to emergencies.
• Lead the on-site security team and manage operations.
• Maintain accurate records and monitor site activities.

Skills

Communication

Leadership

Problem Solving

Attention to Detail

Customer Service

Education

Valid SIA Guarding and CCTV licences

Level 3 Team Leader qualification or equivalent

Security First Line Manager Apprenticeship or similar

Tools

Microsoft Office

Job description

• Must be 25+ (due to insurance purposes)

• 42 Hours per week
• Shift pattern- 4 on/ 4 off (12 hr shifts) days and nights
• £36,000 per annum
• Free Car parking
• Access to Sodexo rewards hub and discounts

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input Ashford

Job Introduction

As a Security Officer at IBF Sevington, Ashford, Kent.

You will play a critical role in maintaining a secure, safe, and positive environment for all employees, visitors, and clients. This position requires a dependable individual who can remain alert, enforce site protocols, and respond effectively to various situations. You'll be a visible presence on site, combining vigilance with excellent customer service to support Sodexo's commitment to operational excellence and safety.

• Be professional, pleasant, friendly, courteous and helpful at all times whilst carrying out duties of he highest level.
• Respond promptly and effectively to emergencies, ensuring customers are consistently informed throughout the process.
• Provide assistant to clients, contractors and visitors ensuring all site procedures and polices are adhered too.
• To liaise closely with statutory authorities, dealing with incidents and providing information to support.
• Continuous monitoring of site radio systems adhering to the correct procedures.
• Maintaining site records such as reference materials, incident forms and site occurrence book.
• To develop excellent working relationships with our on site client.

What You Will Bring:

Key Responsibilities and requirements:

• Champion safety through regular site patrols, team engagement, and incident reporting.

• Lead and support the on-site security team, ensuring alignment with SOPs and contractual standards.

• Manage shift operations, cover arrangements, and effective handovers.

• Respond to incidents, providing tactical support until emergency services arrive.

• Support Facilities Management and coordinate with contractors as needed.

• Act as the primary contact for customers and staff, resolving issues with professionalism.

• Oversee workforce scheduling (Kronos), performance management, and staff development.

• Step up as Site Operations Lead (SOL) when required.

• Foster a strong team culture aligned with Sodexo's values and Code of Conduct.

• Valid SIA Guarding and CCTV licences.

• Proven experience managing and leading security teams.
• Strong communication skills, both verbal and written, with the ability to engage effectively with colleagues, clients, and stakeholders.
• Able to work confidently on own initiative and collaboratively within a team environment.
• High attention to detail, ensuring accuracy and thoroughness in all tasks.
• Ability to perform manual handling duties safely, in line with relevant training and operational requirements.
• Good numeracy skills and proficiency in IT, including Microsoft Office applications (Word, Excel, Outlook, Teams).
• Demonstrates sound judgement, problem-solving skills, and the ability to remain calm under pressure.
• Flexible and adaptable approach to working hours and tasks, including unsociable hours as required
• DESIRABLE:.
  • Level 3 Team Leader qualification or equivalent.
  • Security First Line Manager Apprenticeship or similar formal management training.
  • Experience working within or alongside a facilities management organisation.
  • Knowledge of Health and Safety legislation and best practices relevant to security operations.
  • Experience in delivering training or coaching to team members.

What we offer:

Working with Sodexo is more than a job; it's a chance to be part of something greater.You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!