Site Reliability Engineering Manager

ZipRecruiter; London; On-site; GBP 70,000 - 110,000; Full time

Job summary

An innovative firm is seeking a Site Reliability Engineering Manager to lead its European operations. This pivotal role involves ensuring the reliability and performance of critical infrastructure while collaborating with cross-functional teams. The ideal candidate will possess strong technical leadership and a passion for operational excellence, driving initiatives that enhance system availability and scalability. You will mentor a regional team, oversee incident responses, and lead automation efforts to streamline workflows. Join this high-impact team and make a significant contribution to the company's success in delivering secure and reliable platforms.

Qualifications

• 7+ years in a technical SRE or DevOps position.
• 2+ years in a leadership or senior engineering role.

Responsibilities

• Lead and mentor a high-performing SRE team in Europe.
• Champion initiatives that enhance system availability and performance.

Skills

Python programming

SQL and data analytics tools

FIX protocol and market data analysis

AWS

Kubernetes

Monitoring tools (Datadog, Prometheus, Grafana)

Automation frameworks (Terraform, Ansible, Pulumi)

Education

Bachelor’s degree in Computer Science, Engineering, or related field

Master’s degree (preferred)

Tools

Jira

Job description

Job Description

The SRE Manager is responsible for leading the Site Reliability Engineering function across Europe, ensuring the reliability, scalability, and performance of critical infrastructure and services. This role plays a key part in the global follow-the-sun support model, working closely with the Global SRE Leader to support platforms worldwide.

The ideal candidate will bring strong technical leadership, deep subject matter expertise, and a passion for operational excellence to a high-impact team. You'll collaborate with Engineering, Infrastructure, and Operations teams to maintain high availability and resilient service delivery, while also mentoring a regional SRE team focused on continuous improvement and innovation.

Key Responsibilities:

Technical Leadership

• Develop deep expertise in the Titanium trading platform to lead and support critical business operations.
• Oversee team workload, ensuring priorities align with business goals and resource capacity.

Operational Excellence

• Champion initiatives that enhance system availability, scalability, and performance.
• Collaborate with the Global SRE Leader to refine and enforce operational policies (e.g., Capacity Planning, Change Management, Disaster Recovery).

Cross-Functional Collaboration

• Partner with Software Engineering, Infrastructure, Operations, Security, and Business teams to deliver secure and reliable platforms.

Team Development

• Build, lead, and mentor a high-performing SRE team in Europe, fostering a culture of ownership, collaboration, and innovation.

Incident Response & Postmortems

• Lead response efforts for critical incidents, ensuring swift resolution and comprehensive root cause analysis.
• Drive long-term improvements based on lessons learned from Learning Reviews, and maintain accurate incident documentation and compliance reporting.

Automation & Efficiency

• Lead automation initiatives to streamline workflows and increase uptime.
• Use Jira to manage tasks and projects, and align global SRE practices for seamless support.

Capacity Planning

• Drive timely capacity planning to prevent last-minute issues.
• Support budget planning to align infrastructure investments with growth and performance targets.
• Participate in quarterly capacity reviews and follow up on outcomes.

Monitoring & Analytics

• Oversee the implementation of monitoring and alerting systems to detect and resolve issues proactively—before customer or compliance impacts occur.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field (Master’s )
• 7+ years in a technical SRE, DevOps Position
• 2+ years in a leadership or senior engineering capacity

Skills:

• Strong Python programming skills
• Proficiency in SQL and data analytics tools (e.g., Sigma, Snowflake)
• Experience with FIX protocol and market data analysis
• proficient in AWS, Kubernetes, monitoring tools (Datadog, Prometheus, Grafana), and automation frameworks (Terraform, Ansible, Pulumi)

For more information, please apply with a relevant CV.