Site Reliability Engineer III

Lilly and Company; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading financial institution in London is seeking a Site Reliability Engineer III to solve complex business problems with innovative software solutions. You will be responsible for maintaining system reliability and performance, managing CI/CD pipelines, and implementing observability tools. Ideal candidates will have at least 3 years of experience in site reliability and be well-versed in cloud technologies and large-scale systems support.

Benefits

Competitive total rewards package

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Qualifications

• 3+ years applied experience in site reliability engineering.
• Experience analyzing, troubleshooting, and supporting large-scale systems.
• Proficient knowledge of technical processes in the relevant discipline.

Responsibilities

• Write high-quality, maintainable, and well-tested software.
• Collaborate to manage CI/CD pipelines.
• Develop monitoring systems for visibility into system health.

Skills

Software engineering concepts

Site reliability culture

Large-scale systems support

Observability tools

Continuous integration tools

Container orchestration

Production-grade software

Distributed systems fundamentals

Networking concepts

Unix/Linux knowledge

Education

Formal training or certification in software engineering

Tools

Grafana

Dynatrace

Prometheus

Datadog

Splunk

Jenkins

GitLab

Terraform

Docker

Kubernetes

Job description

There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.

As a Site Reliability Engineer III at JPMorgan Chase within the within the Enterprise technology, Market risk team, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.

Job responsibilities

• Write high-quality, maintainable, and well-tested software to develop reliable and repeatable solutions to complex problems.
• Collaborate with product development teams to design, implement and manage CI/CD pipelines to support reliable, scalable, and efficient software delivery.
• Partner with product development teams to capture and define meaningful service level indicators (SLIs) and service level objectives (SLOs).
• Develop and maintain monitoring, alerting, and tracing systems that provide comprehensive visibility into system health and performance.
• Contribute to design reviews to evaluate and strengthen architectural resilience, fault tolerance and scalability.
• Uphold incident response management best practices, champion blameless postmortems and continuous improvements.
• Debug, track, and resolve complex technical issues to maintain system integrity and performance.
• Champion and drive the adoption of reliability and resiliency best practices.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
• Experience analyzing, troubleshooting and supporting large-scale systems.
• Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
• Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
• Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
• Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker
• Practical experience building production-grade software in at least one programming language such as Java, Python, or Go.
• Solid understanding of the fundamentals of distributed systems, and reliability patterns for achieving redundancy, fault tolerance, and graceful degradation.
• Solid understanding of networking concepts, including TCP/IP, routing, firewalls, and DNS.
• In-depth knowledge of Unix/Linux, including performance tuning, process and memory management, and file system operations.

Preferred qualifications, capabilities, and skills

• Ability to identify new technologies and relevant solutions to ensure design constraints are met by the software team
• Ability to initiate and implement ideas to solve business problems
• Practical experience of one or more of the following:
  • building, supporting and troubleshooting JVM based applications, including experience with tools such as JConsole, or VisualVM.
  • use and support of SQL and in-memory database technologies.
  • building and maintaining CI/CD pipelines using modern tools such as Github Actions, or Gitlab CI/CD.
  • observability and monitoring tools such as Prometheus, Grafana, or OpenTelemetry.
  • containers and orchestration platforms such as Docker, Kubernetes, or Amazon ECS,
  • cloud technologies such as AWS or GCP, including deployment, management, and optimization of cloud-based applications.
  • performance and chaos testing tools such as Gremlin, Chaos Mesh, and LitmusChaos.
• Experience working in the financial/fintech industry.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.