Site Reliability Engineer (Datadog)

JLL; London; On-site; GBP 55,000 - 85,000; Full time

Job summary

A leading company in real estate is seeking a Site Reliability Engineer focused on Datadog in London. This role emphasizes ensuring system reliability, scalability, and performance. The ideal candidate will have solid experience in observability, automation, and cloud technologies while promoting best practices across teams.

Qualifications

• Minimum 5 years' experience as a Site Reliability Engineer.
• Experience with Datadog and Cloud technologies (Azure, AWS).
• Ability to work under tight schedules and in a fast-paced environment.

Responsibilities

• Establish and maintain monitoring solutions using Datadog.
• Collaborate with cross-functional teams.
• Optimize system performance by analyzing code and configurations.

Skills

Problem-solving

Communication

Analytical skills

Education

Degree in Computer Science or related field

Job description

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Site Reliability Engineer (Datadog), London

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Client:

JLL

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

148a2230002a

Job Views:

28

Posted:

17.06.2025

Expiry Date:

01.08.2025

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Job Description:

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL is looking for an Observability Engineer to assist in the support and administration of the Datadog monitoring platform. The focus of this role will be ensuring the reliability, scalability and efficiency of Datadog for monitoring and AIOps within the organization. The primary goal being to maximize the availability and performance of Applications, Infrastructure and Network services, while also improving the overall system stability. As part of a team, they will interface with multiple internal and external teams. The right person will be a critical thinker, and adaptable to change and juggling multiple work priorities.

Responsibilities

• Establish monitoring solutions to track the health and performance of systems and set up alerts to promptly respond to any issues or anomalies using Datadog.
• Instrumenting new devices and application onto Datadog.
• Setting up metrics, traces on logs to monitoring the health of JLLs infrastructure and applications.
• Develop and configure dashboards to observe the health of JLLs infrastructure and applications.
• Develop and maintain automation tools and frameworks to streamline operational tasks such as deployment, monitoring, and incident response using Ansible Tower.
• Investigate opportunities to minimize the impact of incidents and identify ways to prevent future occurrences.
• Analyse system performance, identify potential bottlenecks, and plan for future capacity needs to ensure scalability.
• Optimise system performance by analysing and improving code, database queries, network configurations, and other system components.
• Collaborate with security teams to ensure systems are secure and compliant with relevant regulations and policies.
• Work closely with cross-functional teams, sharing knowledge, documenting procedures, and promoting best practices to improve system reliability across the organization.
• Configure AIOps capabilities to deliver noise reduction, event correlation and enhanced Root Cause Analysis.

Experience & Education

• Minimum 5 years of experience working as a Observability/Site Reliability Engineer supporting Network, Infrastructure and applications.
• Previous experience developing ansible scripts to support automation.
• Previous experience supporting and administrating an AIOps platform (i.e. Watchdog, Moogsoft, Big Panda etc).
• Previous experience of working with Cloud technologies including Azure, AWS, Kubernetes etc.
• Comfortable working in a fast-paced environment
• Excellent verbal and written communication skills
• Highly professional, with the ability to deliver solid work on tight schedules.
• Demonstrated ability to define new approaches to complex design problems.
• Experience working in Agile/Scrum delivery teams.
• Effectively communicate project status to management team on a regular basis
• Have excellent problem-solving skills utilizing both internal and external resources to get the job done.
• Self-starter and motivator and ability to work in team and solo.
• Flexibility in working hours to accommodate meetings with US colleagues.
• Ability to be accessible online to the team (Microsoft Teams) during their shift and able to attend key Sprint related meetings and use video conferencing from time to time.

Location:

On-site –London, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) 20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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