Site Reliability Engineer

Eagle Eye; United Kingdom; Remote; GBP 50,000 - 80,000; Full time

Job summary

Eagle Eye is seeking a Site Reliability Engineer to enhance their innovative AIR platform, used by major retailers for digital loyalty and promotions. Join a passionate team committed to leveraging cutting-edge cloud technologies and fostering personal growth through extensive training and career progression opportunities.

Benefits

Flexible working arrangements

Pension scheme

Health benefits

Mental health support

Generous leave

Cycle-to-work scheme

Electric vehicle salary sacrifice

Qualifications

• Basic understanding of cloud and serverless technologies.
• Experience with shell or bash scripting.
• Proficiency in Python or PHP programming languages.

Responsibilities

• Write well-designed, testable code to automate tasks.
• Share responsibility for system security and performance.
• Collaborate with team members to solve problems under pressure.

Skills

Automation principles

Programming languages

Cloud technologies

Containerization tools

Linux OS knowledge

Tools

Docker

Jenkins

MySQL

CI/CD tools

Job description

We’re looking for a passionate Site Reliability Engineer to join our team and help us deliver outstanding technical expertise to everyone who uses our services. You will help move the platform forward by introducing new ideas and technologies.

Our platform is used by some of the largest organizations both nationally and internationally, often without the end users realizing.

We utilize the latest Google Cloud technologies, including but not limited to Serverless offerings such as Cloud Run, App Engine, Google Container Registry, BigQuery, and PubSub, along with open source tools like Consul, Terraform, Docker, and Jenkins.

We collaborate closely with partners like Google, Percona, and Rackspace to support and expand our platform’s capabilities. We encourage certification in Google Cloud and will cover training costs to support your career growth.

The ideal candidate should have a passion for platform security, performance, scalability, and usability, stay calm under pressure, and have an understanding of cloud and serverless technologies.

A typical day in SRE at Eagle Eye includes:

1. Writing well-designed, testable, efficient code to reduce toil and automate tasks.
2. Sharing responsibility for the security, performance, scalability, and usability of our SaaS systems.
3. Following an Agile mindset focused on respect, collaboration, continuous improvement, and learning.
4. Providing guidance and accepting feedback graciously.
5. Owning your deliverables and commitments, both individually and as part of a team.
6. Refining technical specifications and requirements.
7. Assessing the technical feasibility and complexity of business requirements.
8. Collaborating with team members to find solutions, especially under pressure.
9. Bringing enthusiasm, creativity, and new ideas to the team.
10. Being open to others’ ideas and knowing when to assert your own.
11. Demonstrating ambition, drive, and a passion for growth, both personally and professionally.
12. Exhibiting strong communication skills.
13. Handling ambiguity decisively and justifying decisions based on available data and business needs.

You are…

• Confident, collaborative, and communicative.
• Focused and driven.
• Open to new ideas and discussions.
• Capable of managing high-pressure situations and ambiguity.

You have…

• A basic understanding of cloud and serverless technologies.
• Knowledge of automation principles.
• Exposure to containerization tools like Docker.
• Experience with shell or bash scripting.
• Proficiency in programming languages such as Python or PHP.
• Experience building and deploying pipelines in Jenkins or similar CI/CD tools like Travis CI or CircleCI.
• Experience managing MySQL databases and basic SQL skills.
• Extensive knowledge of Linux OS, especially CentOS.

At Eagle Eye, we develop and deploy the AIR platform, a market-leading personalized promotions and digital loyalty SaaS used by retailers like Sainsbury’s, John Lewis & Partners, Asda, Greggs, JD Sports, Loblaws, Woolworths, and Southeastern Grocers.

We are expanding globally with offices in the UK, US, Canada, Australia, and New Zealand, offering numerous opportunities for career progression through our Purple Pathways program.

Our leadership values employees highly and invests in their development through initiatives like Life Skills training. We foster a fun, social environment with regular events, including annual company gatherings, and support charitable activities and mental health initiatives.

Our benefits include a competitive salary, bonus potential, flexible working arrangements, generous leave, pension scheme, health benefits, mental health support, employee resource groups, and schemes like cycle-to-work and electric vehicle salary sacrifices.