Site Reliability Engineer

SteelEye; London; On-site; GBP 45,000 - 75,000; Full time

Job summary

SteelEye, a leading RegTech start-up, is seeking a Site Reliability Engineer to ensure the reliability and performance of their production operations. This role involves supporting production environments, handling incidents, and collaborating with platform teams. Ideal candidates will have experience in cloud operations and production support, thriving in a fast-paced environment while leveraging innovative technologies for compliance in financial services.

Benefits

Flexible working hours

Training and development opportunities

Health benefits

Qualifications

• Solid understanding of troubleshooting and permissions in Linux.
• Experience with AWS, particularly EC2, S3, IAM.
• Familiarity with CI/CD pipelines.

Responsibilities

• Support and maintain production environment ensuring availability and performance.
• Triage and troubleshoot production issues across services.
• Collaborate with teams to improve service reliability.

Skills

Linux systems administration

AWS services

Kubernetes

Incident response

Scripting skills

Communication skills

Education

Bachelor's Degree in a related field

Tools

Prometheus

Grafana

ELK

Job description

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SteelEye is a fast moving RegTech (Regulatory Technology) start-up that is helping financial companies (e.g. banks, investment firms, brokers, hedge funds, and asset managers) meet their obligations under various global financial regulations.

Our work enhances financial compliance, prevents market abuse, and promotes trust in the financial markets. Our people are passionate about leveraging data and technology to make this happen.

We are looking for a Site Reliability Engineer to join our production operations team. You will be responsible for supporting and maintaining our production estate, ensuring availability, performance and reliability across systems and services.

This role is ideal for candidates with prior experience in production support, cloud operations or site reliability roles.

Key Responsibilities

• Operate and support the production environment, responding to incidents and ensuring systems remain highly available.
• Triage and troubleshoot production issues across services, infrastructure and network layers.
• Monitor systems using observability tools, contributing to alert tuning and service level objectives.
• Collaborate with platform teams to improve reliability, operability, and scalability.
• Execute standard operational procedures (e.g. deployments, rollbacks, failovers) and contribute to automation of routine tasks.

Required Skills and Experience:

• Solid understanding of Linux systems administration (troubleshooting, permissions, system services).
• Basic to intermediate experience with AWS services (e.g., EC2, S3, IAM, EKS).
• Exposure to Kubernetes (e.g., running pods, reading logs, basic kubectl usage).
• Hands on experience with production environments, preferably in roles such as SRE, Cloud Support Engineer or Production Support Engineer.
• Familiarity with incident response and operational run books.
• Scripting skills in Bash, Python, or similar.

Nice to Have:

• Familiarity with CI/CD pipelines and deployment automation.
• Knowledge of monitoring/logging tools like Prometheus, Grafana and ELK
• Exposure to security and compliance practices in cloud environments.

Skills:

• Strong communication and collaboration skills.
• Calm under pressure, particularly during incident response.
• Eagerness to learn and continuously improve operational excellence.

Interview Process: The interview process is structured to assess candidates thoroughly across various competencies and skills relevant to the role. Here's a description of each stage:

• CV Review
• First Stage Overview Interview with our Executive Director of Security
• Final Interview with our Chief Chief Information Security Office

About SteelEye:

SteelEye is a dynamic B2B FinTech company dedicated to enabling financial institutions, including banks, investment firms, brokers, hedge funds, and asset managers, to efficiently and accurately meet their regulatory obligations under various global financial regulations. As the finance industry’s pioneering integrated trade and communications surveillance solution, SteelEye empowers financial firms with data-driven tools and comprehensive insights, all from a single platform, allowing them to focus on what truly matters.

At SteelEye, we pride ourselves on fostering a diverse, equitable, and inclusive workplace where everyone's contributions are valued. We are committed to being an inclusive employer, embracing individuals of all races, religions, gender identities, sexual orientations, national origins, ages, socioeconomic statuses, medical conditions or disabilities, and other protected statuses. We actively seek talent from diverse backgrounds, experiences, personalities, and perspectives, believing that our differences drive innovation and success.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Financial Services and Software Development

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