Site Reliability Engineer

Intapp; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a skilled engineer to enhance their cloud platform's scalability and automation. In this dynamic role, you will collaborate with cross-functional teams to resolve operational challenges and implement innovative solutions. Your expertise in building fault-tolerant systems and automating processes will be crucial in driving improvements across the organization. You'll thrive in an agile environment, balancing daily operations with project work while contributing to a culture of accountability and growth. This is an exciting opportunity to make a significant impact in a supportive and collaborative workplace.

Benefits

Competitive base salary

Generous paid parental leave

Tuition reimbursement plan

Wellness programs

Paid volunteer time off

Donation matching

Opportunities for personal growth

Open collaborative environment

Stocked kitchens with beverages and snacks

Qualifications

• Hands-on experience in building scalable systems.
• Expertise in CI/CD tools like Ansible and Jenkins.

Responsibilities

• Design and deliver new functionality with Development and Product Management.
• Drive standardization efforts and improve automation across services.

Skills

Fault-tolerant systems

Database technologies (SQL Server, Postgres, NoSQL)

Configuration Management

CI/CD (Ansible, Jenkins, Azure DevOps)

Azure production workloads

Scripting (Python, Perl, Go, JVM-based)

Continuous integration and deployment

Windows Infrastructure management

Reliability issue resolution

Automation mindset

Job description

The Intapp Cloud Platform is a rapidly growing collection of cloud services. As part of a global team, the ideal candidate will be able to quickly move between architecture, design, and daily operations with an emphasis on scalability and automation.

You will dive deep into operational issues; from the software, systems, automation, and process perspectives. You will understand the challenges around integrating disparate infrastructures into a new facility, processes and procedures and actively contribute to services that can shrink and expand based on demand, self-heal, automatically rollout, etc.

What you'll do:

• You will work with Development and Product Management to design and deliver new functionality.
• You will perform deep dives into both systemic and latent reliability issues; partner with software engineers across the organization to produce and roll out fixes.
• You will drive standardization efforts across multiple disciplines and services in conjunction with SREs throughout the organization.
• You will identify and drive opportunities to improve automation for the company; scope and create automation for deployment, management and visibility of our services.
• You will work in an agile operations framework, balancing sprint-based work with daily operations needs.
• Participate in 24x7 oncall rotation with 12 hours shifts.

Who you'll need:

• You have hands on experience in building fault-tolerant and scalable systems.
• You have experience with different database technologies such as SQL Server, Postgres, NoSQL.
• You can call yourself an expert with Configuration Management and CI/CD such as Ansible and Jenkins, Azure DevOps.
• You have hands on experience with Azure building and running production workloads.
• You have strong scripting abilities in Python, Perl, Go, or JVM-based languages.
• You have a solid understanding of continuous integration, deployment and operations concepts.
• You have production experience of managing Windows Infrastructure running IIS workloads.
• Passion for resolving reliability issues and identify strategies to mitigate going forward.
• Automation mindset - if you can automate it, do it.
• Fluency in English.

What you'll gain at Intapp:

Our culture at Intapp emphasizes accountability, responsibility, and growth. We support each other in a positive, open atmosphere that fosters creativity, approachability, and teamwork. We’re committed to creating a modern work environment that’s connected yet flexible, supporting both professional success and work-life balance. In return for your passion, commitment, and collaborative approach, we offer:

• Competitive base salary plus variable compensation and equity.
• Generous paid parental leave, including adoptive leave.
• Traditional comprehensive benefits, plus:
• Generous Paid Time Off.
• Tuition reimbursement plan.
• Family Formation benefit offered by Carrot.
• Wellness programs and benefits provided by Modern Health.
• Paid volunteer time off and donation matching for the causes you care about.
• Opportunities for personal growth and professional development supported by a community of talented professionals.
• An open, collaborative environment where your background and contributions are valued.
• Experience at a growing public company where you can make an impact and achieve your goals.
• Open offices and kitchens stocked with beverages and snacks.