Site Reliability Engineer

B&ce Group; Crawley; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

Join a forward-thinking not-for-profit organization as a Site Reliability Engineer, where your expertise will help enhance application reliability and performance. You'll be at the forefront of a transformative journey, migrating applications to Azure while implementing best practices in Site Reliability Engineering. This role offers the chance to collaborate with diverse teams, influence operational standards, and drive automation to improve system reliability and efficiency. With a commitment to fairness and employee well-being, this innovative firm provides an inclusive environment where you can thrive and make a real impact.

Benefits

Generous pension contributions

Real living wage

Income protection

Employee healthcare

Learning & development opportunities

Travel season ticket loans

Subsidised restaurant

Onsite gym

Volunteering days

Social clubs and events

Qualifications

• Strong background in SRE, IT operations, or DevOps.
• Experience with Agile and ITIL frameworks.
• Knowledge of CI/CD and IaC practices.

Responsibilities

• Support reliability of applications and improve IT performance.
• Manage incidents and conduct post-mortems for applications.
• Monitor application metrics and create automation to enhance reliability.

Skills

SRE/Application Support

IT Operations

Software Development

DevOps

Agile Framework

ITIL Framework

CI/CD

Infrastructure as Code (IaC)

Scripting Languages

Desired State Configuration

Tools

Azure DevOps

Terraform

Bicep

PowerShell

Job description

Primary Work Location: People's Partnership - Manhattan Building, Crawley

Description

Site Reliability Engineer

About People’s Partnership:
At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.

What you'll be doing:
This is an opportunity for a Site Reliability Engineer to join the function where you will support the organisation in maintaining the reliability of our applications. You will influence how the team operates and deliver value as we migrate our applications into Azure and work to improve the overall performance of the IT Function for its customers and employees alike.

1. Work with key individuals across IT Service, Architecture, Delivery and Change functions, to implement the processes, standards, tooling, automation, and strategic vision of the Site Reliability team.
2. Manage application-related incidents and work with the wider IT function to investigate, resolve and perform post-mortems for on-premise and cloud-hosted applications.
3. Monitor and report on appropriate application metrics to proactively resolve issues using modern toolsets. Create automation and pipelines where necessary to reduce toil, and improve availability, reliability, security, and velocity.
4. Maintain effective feedback loops so that findings can be prioritised and acted upon in a timely fashion.
5. Follow SRE and DevOps core principles to drive adoption and utilisation.

What we’re looking for:
● Strong background in one or more of the following areas: SRE/application support/IT operations/infrastructure/software development/DevOps.
● Experience working within both Agile and ITIL frameworks.
● Experience working with DevOps principals and concepts such as CI/CD and IaC.
● Experience of SRE environments and processes specifically in the areas of availability, incident management and monitoring.
● Knowledge of scripting languages and Desired state configuration such as Bicep or Terraform, and PowerShell.
● Experience using Azure DevOps or similar tooling and has had experience using and writing pipelines.

What you can expect from us:
● Generous pension contributions with an employer contribution of up to 14%
● Real living wage
● Income protection, critical illness cover & death in service insurance
● Employee healthcare
● Parental and adoption leave
● Learning & development opportunities and study support
● Travel season ticket loans
● Subsidised restaurant in our Crawley office
● Volunteering days and charity payroll giving
● Onsite gym
● Ride-to-Work scheme
● Social clubs and events

You can learn more about how we support our employees on our website.

Disability Statement
People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.