Site Presentations General Host Chertsey, UK

Merlin Entertainments; Chertsey; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a leading entertainment company as a Site Presentations General Host at Thorpe Park. This seasonal role involves maintaining cleanliness and providing a welcoming atmosphere for guests. Ideal candidates will possess enthusiasm and a commitment to guest service, making a lasting impression while working in a vibrant environment.

Benefits

Merlin Magic Pass: 20 free tickets for attractions

25% discount in retail shops and restaurants

40% discount on LEGO products

Free bus from Staines station

Fortnightly pay

Free staff parking

Ongoing training and development

Access to 30,000+ employee discounts

Qualifications

• No previous experience required, just enthusiasm and eagerness to learn.
• Show commitment to guest service and positive behavior.

Responsibilities

• Maintain cleanliness throughout the resort.
• Perform litter picking, sweeping, and emptying bins.
• Address cleanliness issues including washrooms and miscellaneous tasks.

Skills

Enthusiasm

Teamwork

Guest Service

Job description

What you'll bring to the team

Site Presentations General Host

Location:Thorpe Park,

Hours:Full time, part time, weekends & holidays

Contract Type:Seasonal, until November 2025

Within this role you will be responsible for the cleanliness of the resort, ensuring that the park is looking presentable to our guests at all times.Daily duties include litter picking, sweeping pathways, emptying bins, recycling, cleaning and maintaining Thorpe Park Facilities.

Responsibilities:

• Ensure that high standards of cleanliness are maintained throughout the resort to improve KPI cleanliness scores.
• Ensure the park is clean to a high standard by litter picking, sweeping floors, emptying and cleaning bins, cleaning of tables / benches.
• You might be required to cover the washrooms host breaks.
• Maintain high standards of cleanliness in Washrooms, including stocking.
• Do ad-hoc tasks such as window cleaning as and when required.
• Use of equipment such as pressure washers, Billy goats, leaf blowers, rakes.
• Use of chemicals following all COSHH regulations.
• Attend any vomit and or excrement calls and deal with accordingly.
• Maintain a professional impression of the department when dealing with guests.
• Ensure an appropriate, professional and helpful behaviour is maintained throughout the team.
• Actively demonstrate commitment to department by demonstrating company values and teamwork.
• Attend department meetings with ideas to lead the department forwards for the future (optional).

Qualifications & Experience

No previous experience required, justenthusiasmandeagernessto learn!

Show us you’reguest obsessedby beingpositiveandhelpful.

Go together to show our guests that’s you care!

Benefits

• Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
• 25% discount in our retail shops and restaurants
• 40% discount online off LEGO, and much more!
• Free bus from Staines station for all employees
• Fortnightly pay
• Free staff parking
• Ongoing training & development to have alonger-termcareer in Merlin
• Access to Perks at Work which 30,000+ national & local employee discounts

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email [e-mail] one of the team will get back to you as soon as possible.

Pay Range

Compensation between GBP £8.00/Hr.-GBP £12.21/Hr.