Site Operative

Biffa; Frome; On-site; GBP 26,000 - 32,000; Full time

Job summary

Biffa is hiring a Site Operative at Frome HWRC. This hands-on, outdoor role supports safe and efficient site operation, guiding the public in safe disposal and proper segregation of waste.

You will help maximise recycling, manage site records, and ensure safety procedures are followed, working as part of a team across varying weekly hours and weather conditions.

Qualifications

• Excellent customer service and communication skills.
• Comfortable dealing directly with members of the public.
• Works well in a team and uses initiative.
• Handles difficult situations confidently and professionally.
• Interest in recycling and waste segregation.
• Basic literacy, numeracy and record-keeping.
• Reliable, self-motivated and able to manage priorities.
• Outdoor work in all weather conditions.

Responsibilities

• Support the safe and efficient day-to-day operation of the recycling centre.
• Assist and advise members of the public with disposal and segregation of waste.
• Help maximise recycling by correct sorting and segregation.
• Direct and control site traffic for safe vehicle movement.
• Monitor waste entering the site to ensure licence compliance.
• Assist with safe handling of hazardous and special waste.
• Keep the site clean, safe and well maintained.
• Maintain site records and complete relevant paperwork.
• Help prevent unauthorised tipping and misuse of the site.
• Deliver excellent customer service and represent Biffa professionally.
• Follow health, safety, environmental and operational procedures.
• Work as part of a team to maintain high service standards.

Skills

Good customer service

Effective communication

Team player

Initiative

Outdoor work readiness

Health and safety awareness

Public interaction

Job description

Be the Backbone of Recycling: Join Us as a Site Operative

Location: Frome HWRC

Salary: £12.92 per hour, paid at 40 hours per week

Working Pattern: 39 hours per week in winter / 41 hours per week in summer

A quick look at the role.

As a Site Operative at our Frome HWRC, you'll play an important role in ensuring the site runs safely, efficiently and in line with environmental and operational requirements.

You’ll work directly with members of the public, helping them use the site safely and ensuring as much waste as possible is correctly segregated for recycling. This is a hands‑on, outdoor role where no two days are the same.

Your Core Responsibilities.

• Support the safe and efficient day‑to‑day operation of the recycling centre.
• Assist and advise members of the public with the safe disposal and segregation of their waste.
• Help maximise recycling by ensuring waste is correctly sorted and segregated.
• Direct and control site traffic to ensure the safe movement of vehicles and site users.
• Monitor waste entering the site to ensure it complies with site licence requirements.
• Assist with the safe handling and segregation of hazardous and special waste.
• Keep the site clean, safe and well maintained, including basic housekeeping and maintenance duties.
• Maintain site records and complete relevant paperwork accurately.
• Help prevent unauthorised tipping, theft and other inappropriate use of the site.
• Deliver excellent customer service and represent Biffa in a professional and positive manner.
• Follow all health, safety, environmental and operational procedures at all times.
• Work as part of a team to maintain high standards of service across the site.

Our Essential Requirements.

• Good customer service and communication skills.
• Comfortable working directly with members of the public.
• Able to work effectively as part of a team and use your own initiative.
• Able to deal confidently and professionally with difficult situations.
• A good understanding of, or interest in, recycling and waste segregation.
• Basic literacy, numeracy and record-keeping skills.
• Reliable, self‑motivated and able to manage competing priorities.
• Comfortable working outdoors in all weather conditions.
• Willing to work weekends and bank holidays, with rest days during the week.
• A strong commitment to health and safety.

Desirable.

• Previous experience within the waste or recycling industry.
• Basic health and safety knowledge.
• Experience carrying out basic site maintenance or minor repairs.
• Experience working outdoors in adverse weather conditions.
• A full driving licence.

Join us and play your part in helping create a cleaner, greener future for the local community.

And here's why you'll love it at Biffa.

• Competitive salary
• Ongoing career development, training and coaching – because if you don't grow, we don't grow
• Generous pension scheme
• Retail and leisure discounts
• Holiday and travel discounts
• Bike to work scheme

Changing The Way People Think About Waste.

At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,500+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.