Site Operations Manager

Welcome Break; Easton in Gordano; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading hospitality company in Easton in Gordano is seeking an experienced Site Operations Manager to inspire teams and oversee all brand units. You will deliver exceptional customer service and support Store Managers in achieving targets. Ideal candidates have a strong background in retail or fast-food management with a passion for leadership. Competitive salary and great benefits are offered.

Benefits

Competitive salary plus bonus

33 days' holiday

Company car

Contributory pension

Structured career path and bespoke training

Generous discounts on hotel rooms

Free meals while working

Free parking

Great career opportunities

Qualifications

• Impressive track record as a manager in retail, catering, or fast-food.
• Experience leading diverse teams to achieve sales and service targets.

Responsibilities

• Inspire teams to deliver exceptional customer service.
• Coach and mentor Store Managers.
• Manage full P&L responsibilities.

Skills

Leadership

Customer service

Coaching

Commercial acumen

Problem-solving

Job description

Overview

Are you a true leader? Can you inspire teams to give it their all - even when the going gets tough? As a Site Operations Manager at Welcome Break, you'll oversee all the brand units on site, inspiring Store Managers and their teams to give exceptional customer service and deliver great business results. This isn't a role for the faint-hearted. You'll need loads of energy and ambition. And you'll need to be happy making tough decisions to keep things on track. To support you, we'll give you high-quality, bespoke leadership training and a dynamic, varied career path to help you achieve your full potential.

Key responsibilities

• An inspiring leader with a can-do approach
• Fanatical about delivering exceptional customer service, 24/7 across the site
• An energetic coach and mentor to Store Managers
• Commercial acumen and previous management of full P&L
• Ambitious to go far in your management career

Qualifications

You'll have an impressive track record as a manager in a multi-branded retail, catering or fast-food environment. You will also need experience leading diverse teams, inspiring them to hit challenging sales and service targets.

Benefits

• Competitive salary plus bonus
• 33 days' holiday
• Company car
• Contributory pension (after 3 months)
• Structured career path and bespoke training
• Generous discounts on hotel rooms for you and family members
• Competitive salary with fantastic benefits & discounts
• Free meals while working
• Free parking
• Great career opportunities