Site Manager

Integrated Care System; Spilsby; On-site; GBP 100,000 - 125,000; Full time

Job summary

A healthcare provider in Spilsby is seeking a full or part-time Site Manager to support the Practice Manager. The ideal candidate will manage daily operations, ensure compliance with standards, and lead excellent patient services. Key qualifications include a good understanding of operational management and experience in primary care. This role offers a chance to be part of a dedicated team committed to high-quality patient care.

Qualifications

• High standard of secondary education is required.
• Experience using the clinical system, SystmOne is essential.

Responsibilities

• Assist in the day-to-day management of the practice.
• Oversee appointment systems and patient access.
• Ensure compliance with CQC standards.

Skills

Leadership skills

Interpersonal skills

IT proficiency

Operational management

Education

GCSE Mathematics C or above

GCSE English C or above

Evidence of Further Education

Tools

SystmOne clinical system

Job description

We are looking to recruit a full or part time Site Managerto work as a key member of the Management Team, providing support to thePractice Manager.

The ideal candidate should have a passion for the job, goodpeople skills, a good grasp of IT and site management. If you are aself-motivated, disciplined individual, who has natural ability to innovate,shows initiative and has good leadership skills then we would love to hear fromyou.

Main duties of the job

The Site Manager will support the Practice Manager in theday-to-day running of the GP Surgery, ensuring the smooth, efficient, andeffective management of all aspects of the practices operations and helpcontribute to delivering excellent patient services. This role includes leadingon delegated areas of responsibility, managing staff and systems and ensuringcompliance with regulations.

About us

Spilsby Surgery is a well-established GP practice in Spilsby,Lincolnshire.

We have approximately 7,00 patients, and our dedicated teamis committed to providing high-quality, personalized care in a supportive andcollaborative environment. We are looking for a motivated individual to join usand help contribute to delivering excellent patient services.

We have an innovative team of GPs, Nurse Practitioners, PracticeNurses , HCA, Nurse Associate, Phlebotomist, Care Co-ordinator, Care Navigatorsand Dispensers. You will instantly become a valued member of the team.

Job responsibilities

Key Responsibilities

Operational Management

• Assist in the day-to-day management of the practice, ensuring effective administration and smooth workflow.
• Oversee appointment systems, patient access, and reception operations to maximise efficiency.
• Support the implementation and maintenance of practice policies, procedures, and protocols.
• Contribute to business continuity planning and risk management.
• Support the Practice Manager in managing the practice estate, including overseeing maintenance, cleaning contracts, health and safety checks, and liaising with external contractors.
• Assist in the monitoring and ordering of consumables and clinical supplies to ensure appropriate stock levels are maintained and cost-effectiveness is achieved.
• Being the key holder and alarm contact, including out of hours

Compliance and Quality Assurance

• Support the Practice Manager in ensuring CQC compliance and readiness for inspection.
• Help monitor and review internal processes to maintain high standards of patient care.
• Contribute to health and safety compliance and infection control procedures.

Patient Services and Communication

• Liaise with patients, healthcare professionals, and external agencies professionally and efficiently.
• Promote excellent patient care and confidentiality in all interactions.

Person Specification

Qualifications

• High standard of secondary education
• GCSE Mathematics C or above.
• GCSE English C or above.
• Evidence of Further Education
• Experience using the clinical system, SystmOne

Experience

• Experience of working in Primary Care.
• Practical experience of general business management.
• Practical experience of managing and motivating people.
• Practical experience of site management and operations
• Good understanding of the GMS contract competency framework.
• An understanding of HR Management principles and techniques.
• An understanding of General Business Management.
• A working knowledge of employment legislation.
• A working knowledge of health and safety legislation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.