Site Manager

KION Group; Crawley; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading company in the logistics sector seeks a Site Manager to oversee a resident team. The role focuses on delivering contractual KPIs, ensuring health and safety compliance, and fostering a culture of continuous improvement. Candidates should have strong leadership skills and experience in resource management, coaching, and conflict resolution.

Benefits

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Qualifications

• Experience in managing teams and delivering KPIs.
• Strong understanding of health & safety policies.
• Ability to lead continuous improvement initiatives.

Responsibilities

• Manage site team to deliver contractual KPIs on time and within budget.
• Ensure compliance with health & safety policies.
• Lead LEAN projects for efficiency.

Skills

Leadership

Coaching

Conflict Resolution

Health & Safety Compliance

Continuous Improvement

Job description

To manage the resident site team to consistently and successfully deliver contractual KPI’s on time and within budget. To mentor, guide, monitor, and develop the team in a way that promotes Dematic values and behaviors whilst supporting the requirements and activities of our customers to deliver in full, on time, every time.

Recognize the customer's values and what is critical to quality for their success, providing an environment and framework of service excellence to achieve these targets.

What we offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn more: Dematic Careers

Dematic is proud to provide equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind based on race, religion, age, sex, national or ethnic origin, disability, sexual orientation, gender identity, or other protected characteristics. This policy applies to all aspects of employment.

Tasks and Qualifications:

Specific Responsibilities:

Talent Management

• Complete annual reviews with all staff within the company timelines.
• Review development needs of site technicians aligned with business requirements.
• Coach and mentor staff to embrace Dematic standards.
• Implement succession planning to ensure quality of employees and service.
• Promote a positive working environment to maximize staff retention.

Health & Safety

• Ensure compliance with health & safety policies and legislation.
• Create and maintain the site health & safety plan.
• Utilize DMMS for Safety Critical Maintenance.
• Promote near miss reporting and conduct safety tours.
• Ensure contractor approval and safety documentation are current.

Contract Delivery

• Deliver budget and control costs within guidelines.
• Meet KPI targets and prioritize repairs.
• Maintain service records and manage spare parts inventory.

Technical Direction

• Utilize DMMS for maintenance and spares management.
• Complete Safety Critical PPMs on schedule.
• Manage legislative compliance and obsolescence.

Resource Management

• Collaborate with departments and support policies.
• Monitor overtime and support third-party contracts.

Conflict Management

• Resolve issues promptly, escalate as needed.
• Manage change effectively.

Continuous Improvement

• Lead LEAN projects for efficiency.
• Define CTQs and reduce process variation.
• Identify opportunities and root causes, implement CAPA.

Customer Satisfaction

• Exceed customer expectations.
• Proactively address issues and gather feedback.

General Responsibilities

• Lead by example and manage based on facts.
• Maintain equipment standards and communication.
• Attend review meetings and report progress.
• Ensure proper documentation and shift management.