Site Manager

Welcome Break; Baldock; On-site; GBP 31,000 - 37,000; Full time

Job summary

A leading motorway service operator in the UK is seeking a Site Manager to oversee unit operations. You will lead a team, driving sales and delivering excellent customer service. Ideal candidates should have a proven track record in team management, a strong business focus, and a passion for customer service. This role offers competitive pay, bonuses, and extensive benefits including training and career opportunities.

Benefits

GBP10 on shift meal allowance

30 days' holiday increase with service

Contributory pension plan

Employee discounts

Free on-site parking

Generous discounts on hotel rooms

Apprenticeship opportunities

Qualifications

• Proven track record in managing teams and achieving results in customer service.
• Passionate about delivering exceptional customer service.
• Ambitious and eager to progress in management.

Responsibilities

• Lead the team and drive profitable sales growth.
• Provide bespoke training and support for team development.
• Inspire team members and ensure effective communication.

Skills

Team management

Customer service delivery

Business focus

Communication

Problem solving

Job description

Site Manager

Welcome Break, Northway, SG7 5EX

Pay up to GBP37,000k - plus GBP10 on shift meal allowance and bonus

Fantastic benefits & discounts, free parking & great career opportunities

Heading up your own unit, you'll lead the team and drive profitable sales growth. In return, you'll get bespoke training and support to develop your career with the potential to progress to more senior management roles.

Make no mistake, the Manager role is demanding but if you have the right qualities and you're up for an exciting challenge, we'll help you reach your full potential.

A Welcome Break Site Manager would ideally:

• Have a good track record managing a team and delivering results in a fast-moving customer service role.
• Be strongly business-focused with a desire to succeed.
• Be passionate about delivering exceptional customer service.
• Be an energetic people person who can inspire every member of your team.
• Be a good communicator, innovator, and problem solver.
• Have ambition to go far in their management career.

Key benefits for Managers:

• Competitive salary plus bonus
• GBP10 on shift meal allowance
• 30 days' holiday increase with service
• Contributory pension (after 3 months)
• Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
• My Welcome Break discounts - savings at hundreds of retailers
• Structured career path and bespoke training
• Free on-site parking
• Generous discounts on hotel rooms for you and family members
• Apprenticeship opportunities

Due to responsibilities within the Manager role, applicants will need to be 18 years of age or over.

About Welcome Break

Welcome Break is one of the UK's leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.