Site Coordinator

The Walt Disney Company; Camden Town; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading entertainment company in Camden Town seeks a Digital Site Coordinator to manage e-commerce operations, including content scheduling and promotion testing. The role offers 25 days of annual leave, private medical insurance, and discounts at company parks. Candidates should have experience in e-commerce retail and strong communication skills.

Benefits

25 days annual leave

Private medical insurance & dental care

Free Park Entry

Disney Discounts

Excellent parental leave

Employee Resource Groups

Qualifications

• Demonstrable experience in a similar role in an e-commerce retail environment.
• Understanding of e-commerce trading and best practice.
• Content management experience with Demandware or Salesforce.
• Excellent planning and prioritization skills.
• Cultural sensitivity and a commercial focus.

Responsibilities

• Configure site modules and schedule content.
• Set up and test promotions as directed by teams.
• Ensure SEO and Meta data accuracy on site content.
• Manage product launches and promotional activities.

Skills

Experience in e-commerce retail environment

Understanding of web analytics

Communication skills

Proficiency in MS Office & Excel

Knowledge of Salesforce

Attention to detail

Fluent English and another European language

Tools

Salesforce Commerce Cloud

JIRA

Adobe software

Job description

Overview

We are looking for Digital Site Coordinator to join the team to implement the day-to-day production schedules, including content and campaign scheduling. You will set-up and test site promotions, act as first line support for the website and ensure that all site content and product information is accurate and live on schedule. This role will require you to be working 4 days a week in our office and 1 day from home.

Responsibilities

• Configure site modules, and schedule content, ensuring accuracy at every step
• Set up and test promotions and campaigns as directed by merchandising and marketing teams
• Ensure all site content, including SEO and Meta data is accurate
• Ensure product pages are optimised, reviewing product and category redirects
• Ensure search on website is reviewed, and null and popular searches are optimised
• Review navigation and make changes based on optimising in market
• Implement online merchandising strategies to maximise sales
• Ensure product launches and promotional activity is live at the correct time with all inclusions and exclusions correctly implemented as instructed by merchandising
• Ensure all content on the site is tagged correctly for analytics purposes
• Coordinate assets and product launch information to ensure launches are tested and hit set deadlines

Qualifications

• Demonstrable experience within a similar role in an e-commerce retail environment desirable
• Understanding of e-commerce trading and best practice
• Understanding of user experience, web usability and web analytics, advantageous
• Content management experience using either Demandware or Salesforce
• Excellent planning and prioritisation skills
• Articulate and effective communicator
• Computer literate with skills using MS Office and Excel; proficiency using JIRA/Confluence/Salesforce Commerce Cloud/Adobe software, advantageous
• Excellent accuracy and attention to detail
• A commercial focus
• Cultural sensitivity
• Fluent English; another European language will be a plus

Benefits

• 25 days annual leave
• Private medical insurance & dental care
• Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
• Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
• Excellent parental and guardian leave
• Employee Resource Groups - WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST.
• The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.