Site Coordinator

Group 1 Automotive; Bromley; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Annual leave 33 days

Retail discounts

Car discounts

Pension scheme

Family-friendly policies

Cycle-to-work

Wellbeing support

Healthcare access

Volunteer day

Share purchase plan

Referral bonuses

Training & development

Job summary

Group 1 Automotive is seeking a Site Coordinator for Volkswagen Bromley to oversee day-to-day site operations and deliver excellent customer experiences.

You will coordinate vehicle collections and deliveries, verify vehicle conditions, and keep online stock imagery accurate while maintaining records and assisting with paperwork. This role offers a supportive environment with career progression opportunities.

Qualifications

• Customer-focused approach to delivering great experiences.
• Confident and professional communication with customers and colleagues.
• Ability to multi-task and manage competing priorities.
• Must hold a full UK driving licence.

Responsibilities

• Coordinate collection and delivery of vehicles from customers’ homes or workplaces.
• Check vehicles for damage and tyre safety; complete damage reports.
• Ensure vehicle stock photos are up-to-date and accurately displayed online.
• Maintain accurate signage and pricing on forecourt stock.
• Follow department procedures and complete relevant customer paperwork.
• Receive payments from customers when required and assist with administration.
• Transfer vehicles on site and ensure secure movement and records.

Skills

Customer focused

Communication skills

Multi-tasking

Full UK driving licence

Job description

Site Coordinator - Volkswagen Bromley

Fun, exciting, rewarding work. Join us for the ride.

Working with world-class brands as a Site Co-ordinator you’ll have the drive to deliver outstanding and trusted experiences for our customers.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

• Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
• Save money every day withour exclusive retail discounts
• Drive a great dealwith discounts on new and used cars, plus servicing offers
• Plan for the years aheadwith our company pension scheme
• Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for lesswith our cycle-to-work scheme
• Prioritise your wellbeingwith dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a differencewith a paid day to volunteer in your community
• Invest in your futurewith our company share purchase plan
• Earn financial rewardswhen you refer a friend to join the team
• Keep learning and growingwith our training and development opportunities for everyone.
• Life assurancewith the option to increase cover
• We’re open toflexible workingoptions - just ask

What you’ll do day to day

• Collection and delivery vehicles from customers’ homes or work premises, ensuring collection and / or completion of all paperwork required.
• Examine customer vehicles for damage and tyre safety prior to collecting vehicle ensuring that damage reports are completed and pointed out to customers wherever possible.
• Ensuring all photos of the vehicle stock is up to date and presented correct on all ecommerce sites
• Ensuring all signage and pricing is correct on vehicle stock on the forecourt
• Maintain systems and procedures in line with department operating standards and utilise them appropriately.
• Complete any relevant documentation with the customer where necessary.
• Receive and receipt for the collection of payments from customers where necessary.
• Chauffeur company personnel and / or customers where required.
• Collect / deliver small items where required.
• Display an enthusiastic, motivated and committed approach to work
• To control the movement and security of all vehicles on site
• To maintain accurate and true records at all times when releasing or receiving vehicles

Helpful skills and qualifications

Don’t worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you.

• Customer focused
• Confident and professional communication skills
• Multi-task oriented
• Full UK driving licence

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us

just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork - Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community an

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