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A leading facilities management firm in Whipsnade is seeking a Site Manager to oversee the cleaning and facilities services team at a renowned zoo. This position involves ensuring high standards of service delivery, leading a team, and maintaining cleanliness and safety. Ideal candidates will have strong leadership skills, experience in a fast-paced environment, and a commitment to health and safety. The role offers a competitive salary of £16.25 per hour with opportunities for career progression.
About The Role
Location: Whipsnade Zoo,Central Avenue, Whipsnade, LU6 2LF
Salary:£16.25 per hour
Contract Type: Permanent
Hours Per Week:40
We are looking to recruit a dedicated Site Manager to lead our cleaning and facilities services team at Whipsnade Zoo.
This is a site-based role, where you’ll take pride in ensuring high standards of service delivery, team leadership, and client satisfaction in a truly unique and inspiring environment. You’ll play a key role in maintaining both the cleanliness and safety of this iconic location—home to hundreds of animals and visited by thousands every year.
What you will be responsible for:
Leading the on-site cleaning team, setting clear expectations and supporting staff to deliver high-quality results every day.
Managing rotas, holidays, and absence to ensure full site coverage and compliance with staffing levels.
Working closely with the client to respond to operational needs and maintain a strong, solution-focused partnership.
Maintaining accurate and up-to-date site documentation, including training records, audits, and risk assessments.
Ensuring health and safety standards are met and embedded in daily practice.
Supporting recruitment, training, and onboarding of new staff to maintain service continuity and performance.
Monitoring equipment, materials, and stock levels to ensure smooth operations.
Upholding Atlas FM values and ensuring a consistent, professional presence on site.
We are looking for someone who thrives in a busy, customer-focused environment and who brings confidence, care, and accountability to every aspect of their work.
About You
You’ll be someone who takes pride in delivering a first-class service, with a hands-on approach and a passion for leading teams. Ideally, you’ll have previous experience managing cleaning or FM teams in a fast-paced environment, and you’ll be comfortable managing daily operations while maintaining excellent client relationships.
What skills and attributes we need from you:
Strong leadership and team management experience.
Excellent communication and interpersonal skills.
Confidence working with clients and stakeholders at all levels.
Health and safety awareness and a focus on compliance.
High attention to detail and strong organisational skills.
A proactive, can-do attitude with problem-solving ability.
IT literacy, particularly for reporting and audit documentation.
Flexible approach to working hours, including weekends where required.
This will be a competency-based interview. You will be asked to provide specific examples of your experience, leadership style, and ability to deliver excellent service.
If you're a people-first manager who enjoys variety and takes pride in making a difference—we'd love to hear from you.
Apply now!
About The Company
Who are we?
Atlas is a family of people drawn together by a passion for creating happiness in others.
Founded in 1986 and 100% owned by ouremployees, we are now one of the fastest-growing business support companies in the UK, providing cleaning, security,pestand other support services to a wide range of companies, from globally recognised brands to small local businesses. Our success is down to one thing; the passion and commitment of ourextendedfamily, who togetherwedeliver happinessacross thousands ofclient sites every single day. To ensure weremainfocused on our purpose as we grow, we recruitfirst and foremoston our values so for those committed to living them alongside us, there is no better place to work.
Our Purpose
To create happiness in ourselves and others
We approach work and life with a sense of fun,optimismand belief, and strive to have a positive impact on the world around us. We show kindness and compassion to all those we meet, ensuring everyone is safe and healthy. We deliver on our promises and go the extra mile every day.
Our Values.
We are a family
Just like any other family, we laugh, cry, celebrate and commiserate together. We may come from manydifferent backgrounds, butwe’realways there when it really matters. Whetherit’swith practical help and support, or simply a mug of tea and a shoulder to cry on.
Sharing makes us stronger
Knowledge is more powerful when its shared. Which is why we share everything - our ideas, ourexpertise, our news and most-of-all our time. Show humility. Share and work together, and anything is possible.
Own your space
You are Atlas.Don’tbe afraid to make decisions. Use your time wisely and treat every pound as if itwascoming from your own pocket.
Be honest. Always.
Have the courage to do the right thing, even when no-one is watching. Whetherit’sowning up to a mistake, having a difficult conversation, or simply arguing a point you feel passionate about. Be yourself. Authenticity breeds trust. Trust brings happiness.
Treat clients like our best friends
Ifwe’rea family, then our clients are our best friends. Friends who you can be completely open and honest with, because they trust you to put their interests first. We take the time to listen towhat’sgoing on in our clients lives andpull out all the stopsto make them feel happy.
Start with Wow
And never settle for less. Create time to focus on quality and prioritise long-term solutions over short-term fixes. Constantly seek opportunities to learn from others, and if somethingdoesn’tmake sense, shout. Always ask yourself if there ismorewe can do to bring happiness to those around us.
Don'tjust talk. Do.
We are a business that thrives on doing. The more we do, the more we succeed. Embrace change. Keep it simple. Keep meetings short. Plan just enough to succeed. And then get on with it.
Atlas commits to be an Equal Opportunities Employer and as such aims to ensure that no employee or job applicant receives less favourable treatment or are placed at a disadvantage by imposed conditions or requirements which cannot be shown to be justified because of a protected characteristic. Atlas strives to see its workforce broadly reflecting the community in which its operation is based.