Site Administrator

DHL Germany; Slough; On-site; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Site Administrator to join their team in Slough. This role involves managing administrative tasks, ensuring smooth operations, and providing excellent customer service. The ideal candidate will have strong communication skills and experience in an administrative role. With a commitment to employee development and a diverse workplace culture, this company offers a supportive environment where you can thrive and grow your career. If you are detail-oriented and eager to contribute to a leading logistics provider, this opportunity is perfect for you.

Benefits

Discount vouchers for restaurants

Healthcare benefits

Pension plan

Enhanced family leave

Childcare discounts

Employee assistance programme

Qualifications

• 1+ years in an administrative role with a focus on detail.
• Strong computer skills and proficiency in Microsoft Office.

Responsibilities

• Manage day-to-day administrative tasks and driver documentation.
• Allocate collections and deliveries, handle customer complaints.

Skills

Administrative experience

Microsoft Office

Communication skills

Multi-tasking

Transportation or logistics knowledge

Tools

Salesforce CRM

Job description

Position: Site Administrator

Contract Type:Permanent– 45 hours per week

Location:Slough

Shift:Days (Monday – Friday / 08.00-18.00)

Hourly Rate:£12.21 per hour

Why chooseDHL eCommerce UK?

Want to work for one of the UK’s best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2024 and achieved Top Employer accreditation for the 4th year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employeeassistanceprogramme and much more!

About the role:

We are looking for a detail orientated person who can manage their own workload to join our depot andassistwithday-to-dayadministrative tasks, dealing with telephoneenquiries and escalating queries when necessary.You’lluse our system to check discrepancies and will complete all driver documentation and reports.

Key Role Responsibilities:

• Driver brief and debrief
• Allocate collections and deliveries
• Taking calls and managing customer complaints
• Answering and raising tasks on Salesforce CRM
• Occupy the customer collect/drop-off point
• Complete day to day admin tasks
• Carry out any other duties that may berequiredin the context of the job role as instructed by the Site/Operations Manager.

The ideal candidate will have:

• Experience working withinanadministrative role for at least 1 year
• Good knowledge of computer systems and Microsoft Office
• Excellent written and verbal communication skills
• The right candidate must have excellent multi-tasking skills and work well under pressure
• Experience working within the transportation orlogisticsindustry is a plus

What about career development?

We take every employee’s career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path atDHL eCommerce UK.

What will you need to do next?

If you meet the requirements for this role and are looking for your next career move,submityour application to us along with an up-to-date CV

Our approach to Diversity and Inclusion

As a global company, we see the diversity of our employees as a genuine strength.A strength that we will only reallyleverageif we ensure that our employeesfeelthat they can bring their true selves to work every day.

We arecommitted to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background,religionand/or belief.We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK.

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