Site Access Administrator

Babcock International; Plymouth; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Matched pension and life assurance

Digital GP access

Employee savings portal

Professional Fees paid

10 days reservist leave

Holiday trading window

Be Kind Day

Job summary

Babcock is seeking a Site Access Administrator at Devonport Dockyard, Plymouth. The role focuses on secure and efficient movement of people and vehicles, maintaining security procedures and delivering high levels of customer service.

Based onsite with a 37-hour week, you will handle pass applications, bookings and records, while supporting visitors and employees in line with security requirements. A SC clearance is required.

Qualifications

• Experience delivering customer service in busy admin/operational settings.
• Strong organisational skills with high attention to detail.
• Experience using IT systems and databases to manage records.
• Excellent communication and stakeholder relationship skills.

Responsibilities

• Process and coordinate site access, vehicle permits and passes.
• Provide professional, responsive customer service to employees, contractors and visitors.
• Manage visitor bookings and VIP access for smooth, compliant processes.
• Maintain accurate site access and security records and data.
• Identify process improvements to support team performance.

Skills

Customer service

Administrative

Attention to detail

Communication skills

IT systems

Education

GCSE English and Mathematics

Tools

Security access databases

Job description

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Site Access Administrator

Location: Devonport, Plymouth, GB, PL1 4SG

Onsite or Hybrid: OnSite

Job Title: Site Access Administrator

Compensation: Up to £27,000 + Benefits

Role Type: Full time / Permanent

Role ID: SF76890

Help keep one of the UK's most important defence facilities running safely and securely

At Babcock, we’re working to create a safe and secure world, together. If you join us, you can play your part as a Site Access Coordinator at Devonport Dockyard.

The role

As a Site Access Administrator, you'll play a vital role in ensuring the secure and efficient movement of people and vehicles across one of the UK's most strategically important naval facilities. Acting as a key point of contact for employees, contractors and visitors, you'll help maintain high standards of security, compliance and customer service while supporting the smooth operation of the dockyard.

Day-to-day you'll be

• Processing and coordinating site access, vehicle permits and pass applications in line with security requirements.
• Supporting employees, contractors and visitors by providing a professional and responsive customer service experience.
• Managing visitor bookings, access requests and VIP visits to ensure a smooth and compliant process.
• Maintaining accurate records and databases relating to site access and security permissions.
• Identifying opportunities to improve processes and contributing to the achievement of team performance objectives.

The role is based onsite at Devonport Dockyard, and the set working times are 10:00 to 18:00 Monday to Thursday and 13:00 to 18:00 Friday, totalling 37 hours per week.

Essential experience of the Site Access Administrator:

• Experience delivering excellent customer service in a busy administrative or operational environment.
• Strong administrative and organisational skills with a high level of attention to detail.
• Experience using IT systems and databases to manage and maintain accurate records.
• Excellent communication skills and the ability to build effective relationships with a wide range of stakeholders.
• Ability to work effectively within established procedures while maintaining a customer-focused approach.

Qualifications for the Site Access Administrator:

• GCSE English and Mathematics, or equivalent qualification.

Security Clearance

The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk) .

What we offer

• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually.
• ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity

Babcock

We’re Babcock — a global FTSE 100 organisation with over 29,000 people working together to make a difference.

Here, you’ll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we’re building a future that lasts — not just through the impact we make, but through meaningful careers that respect your work-life balance.

We call that lifetime engineering.

Join us and see how far we can go, together.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email [e-mail] with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.