Sister/Charge Nurse, A&E AGH

NHS; Redditch; On-site; GBP 38,000 - 45,000; Full time

Job summary

Join the NHS as a Sister/Charge Nurse in Redditch, leading a passionate Emergency Department team. You'll provide exceptional care, mentor junior nurses, and ensure high standards of service delivery. This role requires strong leadership skills, a commitment to patient care, and experience in managing emergency services.

Benefits

Professional Development Opportunities

Flexible Working Options

Team Support and Mentorship

Qualifications

• Must be a Registered Nurse on sub part 1 or 2 of the professional register.
• Experience of managing and supervising staff in an Emergency Department setting.
• Demonstrate a specific interest in emergency care and other related specialties.

Responsibilities

• Lead and manage Emergency Department nursing staff and operations.
• Assess and develop care plans for patients with complex needs.
• Provide mentorship and training for junior staff.

Skills

Leadership

Communication

Teamwork

Problem Solving

Organisational Skills

Education

Registered Nurse

NMC recognised Mentorship qualification

First degree or willingness to undertake

Job description

Go back Worcestershire Acute Hospitals NHS Trust

Sister/Charge Nurse, A&E AGH

The closing date is 04 July 2025

Are you an experienced Emergency Department nurse with a passion for delivering excellent care?

We have an opportunity for Senior staff nurses / Junior Charge nurses to join our dynamic and developing team in our Emergency Department at Alexandra Hospital.

As Sister / Charge Nurse you will help lead and manage thedepartment so that high quality, evidence based nursing care is delivered topatients and their carers.

You will be an integral member of our team whom whomaintain our on-going achievement of the emergency access standards.

You must be committed to providing high quality nursingcare; you will provide strong leadership and mentorship to junior staff andhelp support the senior team.

You will be a highly visible leader and be experienced as aprofessional role model. In working in a progressively changing environment youwill promote the Trusts values and be committed to high standards of servicedelivery.

There is a dedicated Professional Development Team thatsupports to develop your skills not only as a clinical expert but as a leaderand manager.

Main duties of the job

Attached you will find the person specification documentwhich provides more detail about the essential and desirable skills andexperience needed for this role. We highly recommend you review this documentand use it when completing your application as these criteria are used byhiring managers as guidance during shortlisting.

For anoverview of the main duties of the role please see the 'Job Description andMain Responsibilities' section below. To understand the day-to-dayresponsibilities in more detail please read the full job description documentattached.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is nearly 6,800 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

• Best services for local people
• Best experience of care and best outcomes for our patients
• Best use of resources
• Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Job responsibilities

Key Duties

Professional/Clinical Leadership

Establishand maintain communication with patients and Relatives communicating sensitive,complex information where there may be a barrier to understanding, At timescommunicating in a highly emotive atmosphere, often in crisis situations.Dealing with anxious relatives and suddenly bereaved relatives.

Assess,develop, implement and evaluate programme of care. To actively participate in team nursing andthe development of nursing responsibilities for individual patients. To be responsible for the organisation ofnursing care within the department.Todiscuss with the Matron regarding development and changes both nursing andmedical, which affect patients directly and indirectly.

Assessthe health and wellbeing of people whose needs are frequently complex andwhere the ability to make judgements using highly specialist skills withina diverse caseload.

Initiallyassessing and instigating care for potentially unstable or critically illpatients without instruction from a medical practitioner.

Plan,deliver and evaluate programmes to address peoples health and wellbeingneeds which are relatively stable and consistent with others in thecaseload.

Totake appropriate action to ensure the safety of patients, including thedelegation of patient care to nurses with the appropriate level of skillat all times. To report anyaccidents/incidents to the Matron.

Toactively participate in the nursing process in the best interest of thepatient. To manage appropriate admissions and ensure a safe discharge.

Toensure that acceptable standards of patient care are maintained and, wherenecessary, instigate changes in agreement with Matron.

Leadothers in the development of knowledge, ideas and work practice,contribute to policies and procedures leading to implementation within thedepartment.

Staff Development

Developown knowledge and skills and contribute to the development of others.

Supervisethe training of qualified and unqualified staff in accordance to their level ofcompetence, and assist junior staff to develop clinical and managerial skills.

ToAct as a mentor for junior staff, to participate in teaching for all learnersin accordance with their objectives, working closely with the ClinicalFacilitators. To provide support andsupervision of learner nurses. Toparticipate in teaching programmes.

Maintaina wide knowledge of current practice an issues within the speciality by readingrelevant journals and attending study days where appropriate. Promoting the implementation and teaching ofresearch based practice.

Toattend mandatory training days

Toorganise and provide training programmes in accordance with the identifiedneeds for the department.

Clinical Governance

Promotebest practice in health, safety and security.

Promotepeoples equality, diversity and rights.

Participatein personal and departmental clinical audit.

Toensure that nursing procedures are implemented and maintained inaccordance with the policies of the Trust.

Management

Promote effective communication withward/departmental staff and multidisciplinary teams.

To frequently manage the department withoutdirect supervision in the absence of the senior person.

To allocate and re-allocate staff to provideeffective, well balanced cover to meet the fluctuating and unpredictablerequirements of the department and to ensure the presence of a suitablyqualified nurse in all areas.

Contribute to the implementation of services.

Plan, allocate, assess and provide feedback toteam members.

Maintain and support the efficient use ofphysical and/or financial resources.

To collect information for and participate instudies to determine patient dependency and quality assurance.

To take all measures to ensure safety andreport all accidents/incidents to the Matron and to monitor the safe andeffective use of all equipment including expensive and highly complexequipment.

Maintain accurate records at all times,ensuring appropriate reporting mechanisms are used.

Be conversant with Trust and other policies,procedures and mechanisms in place

To work in accordance with governmentinitiatives to ensure targets set are achieved.

Professional

To maintain a professional attitude at alltimes developing the role of the nurse in the best interest of the patient andprofession in accordance with Nursing & Midwifery Council.

To be aware of personal and professionaldevelopment. To attend courses andconferences as recommended and approved by the Matron.

To be conversant and comply with the Trustpolicies and regulations and attend mandatory lectures as instructed.

Participate in research projects whereappropriate, report findings within a multidisciplinary framework.

Implement research where appropriate.

Personnel

To participate in the recruitment and retentionof nursing staff within the department.

Participate in devising induction programmesfor newly appointed staff.

To assist the Matron in monitoring staffperformance.

Participate in staff appraisal and writing ofreports.

To assist in the maintenance of day-to-daydiscipline within the department.

To inform the Matron of staff failing to meetthe required standard of performance, and taking appropriate action whererequired.

To counsel staff in relation to personnel andprofessional matters. To support staff after exposure to traumatic andstressful situations/circumstances.

LocalWard/Department Variation to Core Job Descriptions

Thepost holder will be designated to take charge of the shift in the absence of the Senior Sister/ ChargeNurse or Matron.

The post holder uses all the A&E Skills.

The post holder requests Xrays.

The post holder is responsible for training onissues surrounding consent and confidentiality.

Person Specification

Qualifications

• Registered Nurse on sub part 1 or 2 of the professional register.
• First degree or willingness to undertake
• Evidence of continuing education
• NMC recognised Mentorship qualification.
• Specific speciality related qualification/equivalent experience
• Teaching and Assessing
• Qualification
• Nurse prescribing or willingness to undertake
• Higher Degree

Experience

• A minimum of 2 years experience of Emergency Department experience as a band 5.
• Can demonstrate a specific interest in area of work
• Experience of managing and supervising staff
• Proven knowledge base/experience in speciality
• Experience of appraising staff

Personal Qualities

• Able to work in a team.
• Ability to think clearly under pressure
• Ability to provide leadership and support to junior members of the team.
• Able to deal with the emotional aspects of the post e.g. terminal illness, trauma, chronic/critical illness
• Able to deal with exposure to bereavement and challenging behaviour
• Demonstrates attention to detail.
• Motivated.
• Able to work under own initiative within boundaries of role

Skills/Knowledge

• Good organisational/time management skills
• Ability to record and deal with accurate facts, figures and information
• Able to interpret and adhere to Trust and departmental policies protocols, procedures and guidelines
• Effective communicator both written and verbal
• Ability to problem solve
• Ability to prioritise work
• Flexible to change in demands of service
• Willing to learn new skills
• Ability to identify personal development needs.
• Ability to support unregistered staff/students
• Ability to identify and manage risk
• Competent to administer intravenous medication.
• NMC Code ,its application to practice and requirements of it for own practice and behaviour
• Knowledge of person centred care.
• Understands actions necessary to promote peoples equality, diversity & rights.
• To ensure actions contribute to quality.
• Knowledge of the ageing process and related mental & physical health problems.
• Understanding of Clinical Governance
• Knowledge of the individuals responsibility towards Health & Safety.
• Understanding of the organisations values and Nursing Strategy.
• Understanding and experience of Quality Improvement projects.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Worcestershire Acute Hospitals NHS Trust