SIPP Communications Consultant

Barnett Waddingham; Cheltenham; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading company in financial services seeks a SIPP Communications Consultant to enhance customer communication strategies. The role focuses on compliance and collaboration with key stakeholders, ensuring continuous improvements in communication. This position offers hybrid working from Cheltenham or Glasgow and a comprehensive benefits package, including generous pension contributions and funded training.

Benefits

Generous pension scheme (contribution 8%)

Funded training and professional development

Private medical cover

Life assurance

Group income protection

Up to 30 days holiday

Electric car leasing scheme

Paid volunteering

Gym/sports membership allowance

Retailer discounts

Qualifications

• Experience in a communication role within financial services.
• Excellent written and interpersonal skills, especially pensions technical writing.
• Good knowledge of Microsoft Office.

Responsibilities

• Support the SIPP Communications Manager in delivery of Consumer Duty accountabilities.
• Produce and maintain a framework for customer communications.
• Ensure compliance with Communications Testing Policy.

Skills

Written communication

Interpersonal skills

Organization

Tools

Microsoft Office

Job description

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Job Reference:

3e7e599ffb86

Job Views:

5

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

SIPP Communications Consultant

We are seeking a SIPP Communications Consultant to join our SIPP team. The SIPP Practice Area provides administration and trusteeship services to over 70,000 self-invested personal pension arrangements for members, both advised and non-advised, and has ambitious plans to grow our customer base.

This role can be based in our Cheltenham or Glasgow offices, working on a hybrid basis.

A snapshot of your day:

• Supporting the SIPP Communications Manager in their delivery of Consumer Duty accountabilities, and the Head of SIPP Proposition as owner of the Customer Understanding
• Working with the business to produce and maintain a framework to continually review and update all customer communications throughout the product lifecycle, ensuring compliance with Consumer Duty Regulations
• Ensuring all communications comply with our Communications Testing Policy to support customer understanding
• Monitoring events that may necessitate changes to communications, highlighted by MI during customer journeys, audits, testing, etc., with a process for continual improvement
• Sharing knowledge among colleagues to support the company's communication goals of ensuring the customer is central to everything we do
• Building and managing relationships with key stakeholders across the SIPP business to ensure efficient implementation and delivery of all communications

We would love to hear from you if you have:

• Experience in a communication role within financial services
• Excellent written communication and interpersonal skills, including pensions technical writing
• Good knowledge of Microsoft Office and Windows-based computer applications
• Excellent organizational skills with the ability to proactively prioritize, delegate, manage multiple tasks, and maintain effectiveness in a rapidly changing environment

What's in it for you:

• Generous pension scheme (we contribute 8%)
• Funded training and professional development
• Core benefits including private medical cover, life assurance, group income protection, and up to 30 days holiday per year with holiday trading
• A comprehensive range of voluntary benefits including an electric car leasing scheme, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, health assessments, critical illness cover, Sports Allowance (we pay up to 50% of your gym/sports membership up to £50/month), travel insurance, paid volunteering, and a broad range of retailer discounts

Happy to discuss flexible working arrangements.

Accessibility

We are a Disability Confident Employer. If you require reasonable adjustments or want more information on accessibility, please click here.

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