SIPP Administrator

IDEX Consulting; City of Edinburgh; Hybrid; GBP 28,000 - 40,000; Full time

Job summary

A leading company in pension administration is seeking two SIPP Administrators for their Edinburgh or Manchester teams. The role involves the management of SIPPs throughout their lifecycle, including processing applications, payments, and compliance with regulations. Candidates should have strong SIPP knowledge and excellent organizational skills. The position offers hybrid working and competitive benefits.

Benefits

Good benefits

Hybrid working

Qualifications

• Strong SIPP knowledge and experience required.
• Ability to perform under pressure and multitask effectively.
• Understanding of SIPP rules and calculations.

Responsibilities

• Process SIPP transfer out requests and applications.
• Administer client payments and communications effectively.
• Ensure compliance with the Service Level Agreements.

Skills

SIPP knowledge

Attention to detail

Organisational skills

Customer service skills

Tools

Microsoft Office

Excel

Job description

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My client is currently looking for two SIPP Administrators to join their team in Manchester or Edinburgh.

THE ROLE:

• Process SIPP transfer out requests
• Process new business applications through to completion
• Complete transfers in and investment applications
• Process PCLS payments for clients in retirement
• Process regular and ad-hoc payments for clients in retirements
• Administer a whole life cycle of a SIPP from transfers to retirements
• Perform necessary technical calculations
• Process investment withdrawals for one off and regular payments on time for payments to the members on time
• Process member benefit payroll and use Sage Payroll to calculate tax
• Use HMRC online services to process income tax
• Have timely communication with the advisers and members to notify them of any issues with the member's request
• Ensure all requests are tracked till completion
• Being involved in projects within the administration department
• Other than retirements and payments, at times administer other aspects of SIPP and SSAS workload including SIPPs holding portfolios of properties
• Build relationships with our advisers and clients and deliver exceptional communication and service
• Ensuring full compliance with the Service Level Agreements
• Improve and/or maintain Quality Assurance across all areas of your work
• Embed risk management in all aspects of your work
• Ability to resolve complaints effectively

SKILLS NEEDED:

• Strong SIPP knowledge and experience
• Contribute effectively to our wider business success within the group
• Strong attention to detail and the ability to perform under pressure
• Excellent organisational and multi-tasking skills
• Excellent numerical and customer services skills
• Understand SIPP rules and be able to perform draw-down calculations, bereavement benefit calculations and divorce calculations
• Be able to understand investment transactions including identifying non-standard investments
• Understand pension rules and be able to perform draw-down calculations, bereavement benefit calculations and divorce calculations
• Be able to understand investment transactions including identifying non-standard investments
• Proficient with Microsoft Office, in particular Excel

The company offers good benefits and hybrid working.