Single Point of Access Support Officer x 2

Involve Kent; Maidstone; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

Involve Kent in Maidstone is seeking a dedicated Single Point of Access Support Officer to be the first contact for carers, families and professionals, helping people navigate support and access the right help at the right time.

Through calls, emails and online referrals, you will undertake wellbeing conversations, provide information, advice and guidance, identify emerging risks and connect people to services that improve wellbeing and quality of life. 37.5 hours pw, enhanced DBS check required.

Job description

Single Point of Access Support Officer x 2

Up to £25,884 per annum

Location

Based from Involve Offices. Hybrid work is also available.

Type

Permanent

Published

6 days ago...

21 Oct 2026

Would you like to work for an organisation that believes that everyone, regardless of the challenges they face, should have the opportunity to thrive?

Hours of work: 37.5 hours per week
Annual Leave: 30 days plus bank holidays
Salary: Up to £25,884 per annum
Contract: Permanent
Employed by: Involve
Responsible to: Single Point of Access Team Manager
Based: Based from Involve Offices. Hybrid work is also available.

We are looking for a Single Point of Access Support Officer who will be the first point of contact for carers, families and professionals, helping people navigate support, understand their options and access the right help at the right time.

Through telephone calls, emails and online referrals, you will undertake wellbeing conversations, provide information, advice and guidance, identify emerging risks and connect people to services that improve their wellbeing and quality of life.

The role includes providing regulated activity with adults, so employment is subject to an Enhanced DBS check. We consider all disclosures on an individual basis and are committed to fair and inclusive recruitment.

At Involve, we believe our team should reflect the richness and diversity of our society. We welcome applications from people with a wide range of backgrounds, identities, and life experiences, including lived experience that helps you understand the challenges our communities face. Whether you bring professional expertise, potential, or a perspective shaped by your own journey, we value what makes you unique and encourage you to apply.

You can find out lots more about working for Involve on our website www.involvekent.org.uk/joinus including a full Job Description and Person Specification for the role.

Single Point of Access Support Officer JD

Single-Point-of-Access-Support-Officer-JD.pdf