Singing Waiter - The Piano Works - London

Nightcap PLC; Camden Town; On-site; GBP 10,000 - 40,000; Part time

Job summary

A lively dining establishment in Camden Town is seeking Singing Waiters to create unique experiences through music and excellent service. You will manage reservations, greet guests, and perform singing at scheduled intervals. Ideal candidates have strong communication skills, a passion for hospitality, and an outgoing personality. This role offers flexible shifts with competitive hourly pay and several employee benefits.

Benefits

50% discount on food and drink

Employee Assistance Program

Bartender training program

Career progression opportunities

Qualifications

• Ability to manage multiple bookings and ensure guest satisfaction.
• Passion for hospitality and music with an engaging presence.
• Ability to work under pressure in a high-volume environment.

Responsibilities

• Greet and manage reservations for guests.
• Provide excellent customer service and resolve inquiries.
• Perform singing duties during service hours.

Skills

Strong communication skills

Excellent organizational abilities

Positive and outgoing personality

Problem-solving skills

Job description

As a Singing Waiter, you will greet and welcome customers, manage reservations, and ensure a smooth and enjoyable dining experience.

• Capable of handling different bookings at the same time, deal with our guests' reservations and make sure that they receive the most iconic welcome there is!
• Escort guests to their tables and give them the best tour around our cocktail menu. We want to hear your recommendations.
• Answer phone calls, take reservations, and provide information to guests over the phone.
• Handle guest inquiries, complaints, and special requests in a professional and courteous manner.
• Maintain a clean and organized front-of-house area, including the entryway, waiting area, and restrooms.
• Assist in opening and closing duties, including setting up the host stand and organizing reservation books.
• Strong communication skills to interact with guests in a polite and engaging manner.
• Excellent organizational abilities to manage reservations and seating arrangements efficiently.
• Ability to work well under pressure and handle a high volume of guests during busy times.
• Positive and outgoing personality with a genuine desire to create a welcoming atmosphere for guests.
• Problem-solving skills to handle guest inquiries and address any issues that may arise.

The Piano Works are hiring singing waiters! We're looking for versatile singers to join our singing waiter team at our live music venues in London. Performing at regular intervals throughout the night, you will be part of a team that creates a unique and enjoyable experience for our guests.

If you are passionate about hospitality, music, and fun, and have a strong repertoire and solid technique with an upbeat personality to give the best customer experience, then we want to hear from you!

Our Values

• We Start at the Bar - We make every decision based on what is right for our bars, ensuring our choices are practical, guest-focused, and truly reflect our business.
• Proud AF - We take pride in our work, striving for excellence and being dedicated to success.
• Become Your Best Self - We encourage personal development and growth, helping you to become the best version of yourself.
• Own the Outcome - We believe in setting clear goals, taking full responsibility, and staying committed to achieve success.
• People Are Everything - We focus on creating an inclusive environment where everyone feels heard, valued, and supported.

If you enjoy providing excellent service to create memorable experiences for our guests, then we would be delighted to hear from you. We look forward to having you join our team at The Piano Works!

Benefits

• Your dedication to the customer experience will be rewarded with a generous service charge.
• An amazing 50% discount on food and drink across all our venues.
• Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being, and finance, grants, and any other needed support.
• The opportunity to join our world-class bartender training program and become a Cocktail Jedi.
• Third-party training sessions that come with globally accepted certificates.
• Incredible career progression opportunities.

This is a PART TIME/FULL TIME vacancy, with shifts based on various days, and a wage starting at a competitive hourly rate.