Simulator Technician

www.findapprenticeship.service.gov.uk - Jobboard; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading entertainment venue in London is seeking a Simulator Technician to ensure the safe and reliable functioning of equipment while delivering exceptional customer experiences. The ideal candidate will have technical maintenance skills and a passion for hospitality and gaming. This role offers various perks, including team discounts and health coverage.

Benefits

50% team discount on food & drink

Complimentary off-peak racing

Monthly social events

Paid volunteer days

Enhanced maternity & paternity pay

Employee discounts on gym memberships

Qualifications

• Experience in hospitality or entertainment settings is advantageous.

Responsibilities

• Carry out basic technical checks and regular system maintenance.
• Lead game management and technical functionality during venue operations.
• Log incidents, maintenance activities, repairs, and replacements accurately.
• Address guest questions and concerns promptly.
• Assist with guest flow to maintain seamless operations.
• Work with AV systems, simulators, and interactive technology.

Skills

Technical maintenance skills

Customer service

AV systems troubleshooting

Job description

Simulator Technician

London St Paul's

Contract: Permanent

Salary: £[amount]

About F1 Arcade

At F1 Arcade, we’ve revolutionised the traditional arcade by creating the first-ever Formula 1 entertainment and hospitality concept focused on socialising for fans and non-fans alike. Our venues offer an immersive, state-of-the-art F1 racing simulation experience, gamified for a broad audience, with top-tier hospitality and exceptional venue design — all in one place for the ultimate night out in the fast lane.

Role Overview

We are seeking a Simulator Technician to join our team at the St Paul's Arcade.

Key Responsibilities

• Carry out basic technical checks and regular system maintenance to ensure equipment functions safely and reliably, escalating issues as needed.
• Lead game management and technical functionality during venue operations, supporting setup and readiness in coordination with the venue team.
• Log incidents, maintenance activities, repairs, and replacements accurately; perform inventory checks to maintain technical supplies.
• Address guest questions and concerns promptly to ensure a positive experience.
• Assist with guest flow to maintain seamless operations and an engaging atmosphere.
• Work with AV systems, simulators, and interactive technology, troubleshooting and resolving issues efficiently during live operations to maintain guest confidence.

Preferred Experience

Experience in hospitality or entertainment settings is advantageous.

What We Offer

• 50% team discount on food & drink for you and up to 3 friends.
• Complimentary off-peak racing for you and up to 3 friends.
• Monthly social events and twice-yearly team parties.
• Paid volunteer days, access to GP 24/7, and health plans including dental, physio, mental health, and optical coverage up to £950.
• Enhanced maternity & paternity pay, paid bereavement leave, and company sick pay scheme.
• Employee discounts on gym memberships and retail, financial wellbeing platform, and holiday entitlement of 28 days including bank holidays.
• Refer a friend scheme.

We are committed to creating a vibrant environment where our team members can thrive. If you’re passionate about hospitality, gaming, and delivering top customer experiences, then the race is on — are you in?