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Signature Success, Specialist Solution Engineer

Greg's List - DC

London

On-site

GBP 50,000 - 80,000

Full time

29 days ago

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Job summary

Join a leading company as a Signature Success, Specialist Solution Engineer in London. You will be instrumental in driving revenue growth and collaborating with sales teams to enhance customer success experiences. This role combines technical expertise and strategic sales initiatives to meet ambitious growth targets.

Qualifications

  • Bachelor's degree or equivalent experience required.
  • 3+ years in Technical Sales, Presales/Solution Consulting, or related fields.
  • Proven background in technical sales or solution consulting.

Responsibilities

  • Drive Signature Success revenue growth by partnering with sales teams.
  • Serve as a subject matter expert across Salesforce clouds.
  • Provide product feedback to Offer Management based on field engagement.

Skills

Salesforce product knowledge
Technical Sales
Analytical skills
Problem-solving skills
Negotiation skills

Education

Degree or equivalent relevant experience

Job description

Signature Success, Specialist Solution Engineer

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Job Category

Sales

Job Details

About Salesforce

Were Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good youve come to the right place.

The Signature Success Plans Sales team is seeking a dynamic and results-driven Sales professional with a proven track record in driving revenue growth for emerging products. As a key member of our team, you will serve as a Signature Success Solution Engineer (SE), supporting the Salesforce License and Signature Success plans sales teams in executing our Go-To-Market (GTM) strategy. This is an exciting opportunity to contribute to the success of one of Salesforces fastest-growing offerings, Signature Success Plans, which deliver Salesforces most proactive and personalized customer success experience.

As the Signature Success plan SE, your primary focus will be to collaborate with our Sales teams to drive Signature Success revenue growth, provide subject matter expertise, and increase attach rates. Working closely with the field sales team, you will play an integral role in developing compelling use cases that demonstrate how Signature Success meets customers' business requirements.

You will be a key member of the pursuit team, responsible for ensuring the inclusion of Signature Success in select sales opportunities and renewals. This sales role holds you accountable for achieving Signature Success targets, revenue growth, and other key objectives outlined in your V2MOM.

Principal Responsibilities

  • Serve as a subject matter expert and strategist across Salesforce clouds, ensuring Signature Success inclusion in select sales opportunities and renewals
  • Drive Signature Success revenue growth by partnering with sales teams to position and sell Signature Success plans.
  • Evangelize Signature Success plans both internally and externally
  • Collaborate effectively with various parts of the organization, including core account executives, specialist license sales, Sales Productivity, Marketing, CSG Regional Leaders, Technical Support, and Offer Management
  • Facilitate qualification, solution fit, pipeline progression, deal cycle participation, account reviews, and value assessments
  • Provide product feedback to Offer Management based upon active field sales engagement

Required Experience

  • Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
  • 3+ years experience in Technical Sales, Presales/Solution Consulting, Professional Services, or Technical Support
  • Demonstrated track record of self-starting, risk-taking, and ability to influence without authority

Required Skills

  • Essential Salesforce product knowledge inclusive of Core, MuleSoft, Data Cloud or Agentforce
  • Proven background in technical sales, presales/solution consulting, professional services, or technical support
  • Ability to prioritize, multi-task, and perform effectively under pressure
  • Great attention to detail, with strong analytical and problem-solving skills
  • Collaborative and consultative work style, ability to thrive in a high-velocity, highly dynamic work environment
  • Deep understanding of customer success principles, solutioning approaches, and considerations
  • Experience with complex, escalated customer situations, ability to navigate large organizations and gain executive-level buy-in
  • Ability to negotiate and close deals, understanding customer needs and aligning them with the Signature offering
  • Knowledge of Salesforce product and platform features, capabilities, and use cases
  • Ability to travel up to 25%

Attributes

  • High energy, outgoing, positive attitude, and ability to motivate others
  • Results-driven, tenacious, and driven to succeed in a fast-paced environment.
  • Ability to learn quickly and adapt to change

Nice To Haves

  • Salesforce ORG62 quote and forecasting knowledge
  • Industry knowledge

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace thats inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Engineering and Information Technology
  • Industries
    Civil Engineering

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