SIA Security

Haven; Haddington; On-site; GBP 80,000 - 100,000; Full time

Job summary

Join Haven as a Security Team Member, where you'll ensure a safe and secure environment for our guests. In this dynamic role, you will monitor premises, respond to emergencies, and provide support to both guests and your team. Our commitment to values and culture creates a rewarding work environment with numerous benefits including discounts, training opportunities, and more.

Benefits

Free use of leisure facilities

Up to 50% discount off food

Training and development opportunities

Reward & Recognition Schemes

Health, Mind & Money Support Programme

Qualifications

• SIA license is required.
• Experience in a similar role preferred.
• Committed to delivering professional service.

Responsibilities

• Monitor premises and conduct safety checks.
• Respond to emergency situations and manage confrontations.
• Assist guests and team with inquiries.

Skills

Interpersonal skills

Communication skills

Customer care

Conflict resolution

Job description

Come and join our One Great Team here at Haven as a Security Team Member!

As part of our Security Team, you will…

1. Monitor the premises, conduct regular perimeter patrols, and complete safety and fire equipment checks to ensure a safe and secure environment for everyone.
2. Respond promptly and efficiently to emergency situations, manage and diffuse confrontations, and keep detailed records of all incidents.
3. Serve as the primary point of contact for our team and guests, assist with inquiries, check guest passes, and support the wider team with ad hoc tasks when required.

What’s In It For You?

• Free use of our Leisure Facilities, including swimming pool
• Upto 50% Discount off food on Park and 20% discount in our shops
• Opportunity to use our Corporate Box at the O2 Arena
• Fantastic Discounts with many national Brands & Retailers
• 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels
• Reward & Recognition Schemes
• Training and development opportunities including fully funded qualifications
• Fantastic Health, Mind & Money Support Programme
• Enhanced family friendly policies and pay* (eligibility criteria applied)

Pay Rates: £ per hour

Experience and Qualifications

• You may already have experience as a Door Supervisor or Security Officer within Retail, Hospitality or Leisure, which is great! All we are looking for is…
• SIA license
• Experience within a similar role
• Committed and focused on delivering a professional service
• The ability to confidently deal with and diffuse any challenging situations
• Team player, who will be happy to support other departments
• Good interpersonal and communication skills as well as a positive attitude to customer care

Who are we?

We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations, with our HQ based in Hemel Hempstead.

What’s it like to work with us?

Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritize openness and transparency in our interactions, allowing our team members to be their authentic selves.

Working hours are on a rota over a 7-day period and could include evenings, weekends, and night shifts. We aim to offer flexibility where we can, including full or part-time hours.

We would love to hear from you