SIA Door Supervisors

Showsec International; Liverpool; Hybrid; GBP 22,000 - 25,000; Full time

Benefits offered by this job

High hourly rate £15.80–£18.44

Shift flexibility

Showsec app for shifts

Training & career progression

Pension scheme

Wellbeing portal

Job summary

Showsec seeks professional SIA Door Supervisors to join the Liverpool team, working at iconic venues including Everton FC’s Hill Dickinson Stadium and O2 Academy Liverpool. You will help maintain a safe, secure environment, communicating via radio in loud environments and delivering excellent customer service.

We welcome experienced security professionals and those starting their careers, with Showsec providing industry-leading training, development, and clear career pathways.

Qualifications

• SIA Door Supervisor licence is required.
• Right to work in the UK.
• Experience in crowd management or security is desirable.

Responsibilities

• Perform pre and post event checks.
• Assist with ingress, egress and queue management.
• Manage conflicts, and conduct safe, lawful ejections.
• Check passes, accreditation and tickets.
• Conduct site patrols and incident response.
• Monitor spectators for distress or overcrowding and report to supervisor.
• Assist with evacuation procedures during emergencies.
• Enforce venue policies and procedures.
• Apply relevant laws and venue licencing requirements.

Skills

SIA Licence

Communication

Crowd management

Customer service

Teamwork

Job description

We are Showsec, the award-winning venue and event security specialist dedicated to achieving excellence in crowd management.

We are looking for professional and reliable SIA Door Supervisors to join our Liverpool team. This is an exciting opportunity to work at some of the city’s most iconic venues and events, including Everton FC’s Hill Dickinson Stadium, O2 Academy Liverpool, Liverpool Guild of Students, and more.

As an SIA Door Supervisor, you will play a vital role in maintaining a safe and secure environment for customers, clients and colleagues. You must be able to communicate with colleagues in person and viaradio in loud and busy environments, take a proactive approach to crowd safety, and deliver excellent customer service. We are looking for individuals who demonstrate professionalism, integrity, and sound judgement at all times.

We welcome applications from experienced event security professionals with a strong background in crowd management and venue security. Equally, we encourage applications from those looking to start a career in the industry, as Showsec provides industry-leading training and development opportunities to help you succeed.

Work That Fits Around You

Whether you’re looking to supplement your income or build a long-term career in event security and crowd management, Showsec offers the flexibility to choose shifts that suit your existing commitments. Due to the nature of the events, successful applicants must be available to work evenings and weekends.

At Showsec, we’re committed to helping our people grow and progress. We offer industry-leading training and clear career pathways, giving you the opportunity to develop your skills and advance your career:

Only applicants based in or located near to Liverpool will be considered for this vacancy.

What can Showsec offer you?

• A minimum hourly rate of £15.80 per hour (comprising a pay rate of £14.10 and indicative holiday pay of £1.70) and a maximum hourly rate of £18.44 per hour (comprising a pay rate of £16.45 and indicative holiday pay of £1.99). Holiday pay is indicative because it is accrued at 12.07% for every hour worked in accordance with your average pay rate over the previous 52 worked weeks. If you work at a different rate the pay and holiday pay will change accordingly.
• Plenty of shift availability at a variety of venues
• 24/7 access to the Showsec app – plan, book and swap your shifts
• Ongoing development through onsite training and mentoring, and access to industry-leading training modules and courses through our eLearning platform
• Career progression opportunities – lots of our senior management team started out as casual Steward and SIA Door Supervisors!
• The opportunity to join our casual auto enrolment pension scheme
• Access to our EAP and wellbeing portal, including virtual GP and physiotherapy services, to support your health and wellbeing whenever you need it

What you will be doing

• Perform pre and post event checks
• Assist with safe and effective ingress, egress and queue management
• Effective management of conflict and complete safe, lawful ejections
• Checking passes, accreditation, and ticket checks
• Effective patrols of the site or venue
• Effective response to incidents, emergencies, and preservation of crime scenes
• Monitor spectators for signs of distress, overcrowding and inappropriate behaviour and report these to the on-shift supervisor
• Be vigilant, identify potential hazards and suspicious behaviour and report to the on-shift supervisorains; but removed; sorry
• Assist with evacuation and invacuation procedures in the event of an emergency
• Enforce venue policies and procedures
• Understand and effectively apply relevant law and legislation to the role
• Ensure fire exits and evacuation routes are always kept clear
• Ensure health and safety guidelines and regulations are adhered to by all stakeholders including but not limited to Showsec workers, labour providers, customers, and venue staff
• Understand and execute duties commensurate with licensable activities and venue licence requirements

What we need (essential)

• Right to work in the UK
• Valid in-date SIA Door Supervisor licence