SIA Door Supervisor – Hospitality Security & Guest Experience

Haven Holidays; Cockenzie and Port Seton; Sur place; GBP 15 000 - 22 000; Plein temps

Avantages offerts par ce poste

Up to 50% off on-park dining

20% discounts on Haven Holidays and in

in-store purchases

Free access to Haven facilities

Savings at national brands and Retail

Fully funded qualifications

Résumé du poste

Haven Holidays is hiring a Security Team Member to help maintain a safe and secure environment for guests, owners, and team members. The role requires a valid SIA Door Supervisor license, security experience, and strong communication skills.

You’ll work across a 24-hour security operation with shifts including nights, weekends, and bank holidays. The position offers full-time/part-time/seasonal opportunities within Haven’s welcoming facilities team, with a focus on guest safety and service

Qualifications

• Must hold a valid SIA Door Supervisor (DS) license.
• Previous experience in a security role, preferably within the hospitality or leisure industry, is an advantage.
• Strong communication skills, with the ability to remain calm and professional in challenging situations.
• High attention to detail and excellent observational skills.
• Flexibility to work shifts, including nights, weekends, and bank holidays.
• Commitment to delivering excellent service in line with Haven’s values.

Responsabilités

• Monitor and patrol the holiday park to ensure safety and security for guests, owners and team.
• Assist in the management of park access, ensuring only authorised individuals and guests or owners are permitted on site.
• Respond promptly and professionally to any security-related incidents, such as medical emergencies, alarms, or guest concerns.
• Maintain detailed and accurate records of incidents, reporting to management as required.
• Provide friendly and helpful guest experiences, assisting with information on guest queries.
• Collaborate with other team members and park functions to create a safe and enjoyable environment for everyone.

Connaissances

SIA Door Supervisor license

Experience in security

Strong communication

Observation skills

Flexibility

Description du poste

Haven Holidays is hiring a Security Team Member to help maintain a safe and secure environment for guests, owners, and team members. The role requires a valid SIA Door Supervisor license, security experience, and strong communication skills.

You’ll work across a 24-hour security operation with shifts including nights, weekends, and bank holidays. The position offers full-time/part-time/seasonal opportunities within Haven’s welcoming facilities team, with a focus on guest safety and service