SIA Door Supervisor — Guest Safety & Service Lead

Haven; Ayr; Hybrid; GBP 17,000 - 23,000; Full time

Benefits offered by this job

Up to 50% off on-park dining

20% discounts on Haven Holidays and in

Free access to facilities

Savings at national brands and Retail

Job summary

Haven is seeking a Security Team Member to join our 24-hour security operation at our holiday park. You will help maintain a safe, secure and enjoyable environment for guests, owners and staff.

The role requires energy, enthusiasm and strong communication in a dynamic hospitality setting. Responsibilities include patrols, access control, incident response and accurate record-keeping, with opportunities for career development and fully funded qualifications.

Qualifications

• SIA Door Supervisor license required.
• Experience in hospitality/leisure security is a plus.
• Strong communication and calm professionalism in challenging situations.

Responsibilities

• Monitor and patrol the holiday park to ensure safety and security for guests, owners and team.
• Assist in managing park access, ensuring only authorised individuals are on site.
• Respond promptly to security-related incidents, alarms or guest concerns.
• Maintain detailed incident records and report to management as required.
• Provide friendly guest experiences and assist with information on queries.
• Collaborate with team members to create a safe and enjoyable environment.

Skills

SIA Door Supervisor license

Security experience

Communication skills

Attention to detail

Shift flexibility

Job description

Haven is seeking a Security Team Member to join our 24-hour security operation at our holiday park. You will help maintain a safe, secure and enjoyable environment for guests, owners and staff.

The role requires energy, enthusiasm and strong communication in a dynamic hospitality setting. Responsibilities include patrols, access control, incident response and accurate record-keeping, with opportunities for career development and fully funded qualifications.