Showroom Sales Manager

City Plumbing; Newbury; On-site; GBP 25,000 - 38,000; Full time

Job summary

City Plumbing is seeking a Showroom Sales Manager to drive sales and build customer relationships in Newbury. The ideal candidate will be proactive, possess excellent communication skills, and have experience in managing sales journeys, ensuring customers achieve their dream bathrooms. Join a diverse team committed to growth and collaboration.

Benefits

Bonus

Discounts, savings and cash back at numerous retailers

Life assurance

Extended family policy including maternity, paternity, additional annual leave

Mental Health First Aiders and Employee Assistance Programme

Complete induction and a company that encourages development

Financial education and loans

Flexible working options

Inclusive work environment

Qualifications

• Previous sales experience in a similar environment is preferable.
• Ability to interpret financial and statistical information.
• Self-confident and self-motivated.

Responsibilities

• Create and maintain a loyal customer base through proactive approach.
• Manage the end-to-end sales journey for customers.
• Collaborate with in-branch colleagues to build relationships.

Skills

Tenacity

Resilience

Proactive Sales Approach

Customer Relationship Management

Excellent Communication

Job description

#ShowOffYourShowroom

Come and join us as a results driven Showroom Sales Manager to grow and deliver sales as part of a hugely successful branch team.

The role:

As a Showroom Sales Manager, you know that the perfect bathroom needs planning, it requires trust, a creative flair and the ability to bring an idea to life - this is where you come in! You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their dream bathrooms. The Showroom Sales Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!

Key Responsibilities:

• To create and maintain a loyal customer base through a continuous proactive approach, building rapport with customers and generating new and repeat business.
• Managing the end to end sales journey for customers, putting their wants and needs at the forefront to ensure they achieve the bathroom of their dreams.
• Working and collaborating with your in-branch colleagues to build relationships and cross sell to our current trade customers.
• Make sure the bathroom showroom is known locally, use creative ways to ensure the local area knows you are there and the brilliant service you offer.
• Always striving to make your showroom the best in order to anticipate and exceed customer needs.
• Previous sales experience in a similar environment is preferable, but the right positive attitude is more important!

You:

You’ll have an innovative and agile approach to identify growth opportunities. You’ll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.

Skills and competencies:

• Tenacity and resilience
• A pro-active approach to sales, with a strong desire and ability to win and grow new business
• Experience of customer relationship management and developing a true partnership approach
• Excellent communication skills
• Self confident and self motivated, with the ability to work on own initiative or as part of a wider team
• Ability to interpret basic financial and statistical information

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don’t have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you’re interested in this role but think that your previous experience doesn’t completely match - apply anyway. You could be just the person we’re looking for!

Us:

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits Package and Cultural Environment:

• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

#BelongWithUs

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.

In Short

• Industry Construction & Property
• Founded 2002
• Location Head Office – Crick, Northampton
• Company size 1000 - 4999

Welcome to City Plumbing!

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all the tools that you need to build a successful career.

Our award winning Plumbing and Heating Group spans the trade, home improvementand DIY markets. With 8 successful business brands, 3,500 colleagues across morethan 350 branches and sites around the UK and Ireland, it's no surprise to hear thatwhen it comes to career development, we know what we're doing

We're super proud of our past and extremely excited about our future! Our values and behaviours are the core of our business and the reason for our success. Everyone works together, we’re all there for each other and everyone is excited to step up and play their part in making us the best in every area. The whole team strives for success, together. #StrongerTogether

#Belongwithus

Think you know a typical heating and plumbing worker? Think again. At City Plumbing we are a diverse team where everyone is welcome and you don’t have to take our word for it, we’re the proud two-time winners of the Builder's Merchants Award for diversity and inclusion in merchanting 2021 and 2022!

We are committed to our culture of belonging and we have a fantastic group of Change Makers to help us! A diverse group of employees, our Change Makers bring their professional skills and personal energy to support the development and delivery of our D&I and Wellbeing strategies. We have flexible ways of working and recruiting to support everyone and 40 mental health first aiders because the wellbeing and safety of our colleagues is our number one priority.

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

We don’t want you to ‘fit’ our culture, we want you to enrich it.

We’ve built an inclusive working environment where everyone can contribute because everyone is listened to, valued and respected. And with a business built on quality, reliability, innovation and trust, it’s no surprise that we're the right company to make your career a successful one. So whether you are interested in branch operations, sales, driving, supply chain, finance, or administration we’ll have the right opportunity for you.

What’s in it for you?

We love to show our appreciation for our Teams and being part of City Plumbing certainly has its rewards. Along with a job you’ll love, additional benefits include:

• Bonus
• Discounts, savings and cash back at numerous retailers
• Savings on driving lessons, phone bills, gym memberships as well as further benefits
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self

And so much more!