Showroom Retail Sales Consultant

108 Recruitment Ltd; Bangor; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail recruitment agency is looking for a Showroom Sales Consultant to oversee retail store operations in Bangor, Northern Ireland. Responsibilities include managing inventory, delivering excellent customer service, and achieving sales targets. Ideal candidates will have 2-3 years of retail experience and strong communication skills. Full-time position requires weekend availability and offers opportunities for personal development.

Qualifications

• Minimum 2-3 years of retail experience, ideally in a carpet or flooring environment.
• Proven track record of achieving sales targets.
• Experience handling customer service issues and delivering solutions.

Responsibilities

• Oversee all aspects of store operations including sales and staffing.
• Achieve and exceed store sales targets and KPIs.
• Ensure accurate stock control and display of products.

Skills

Excellent communication and interpersonal skills

Sales-driven with strong negotiation and closing skills

Good organisational and time-management abilities

Basic IT skills including POS systems and MS Office

Customer-focused attitude with problem-solving mindset

Job description

Overview

Job Purpose of The Showroom Sales Consultant: to manage the daily operations of a Retail store, ensuring high levels of customer service, achieving sales targets, managing inventory, and maintaining a well-presented and safe retail environment.

Responsibilities

• Oversee all aspects of store operations, including sales, staffing, inventory, and customer service.


• Achieve and exceed store sales targets and KPIs.


• Ensure accurate stock control, ordering, and display of carpet and flooring products.


• Manage customer inquiries, complaints, and after-sales service professionally and effectively.


• Monitor store budgets and control costs.


• Implement and maintain store merchandising standards and cleanliness.


• Ensure health & safety and legal compliance at all times.


• Prepare daily, weekly, and monthly reports for senior management.

Experience

• Minimum 2-3 years of retail experience, ideally in a carpet, flooring, or home improvement environment.


• Proven track record of achieving sales targets.


• Experience handling customer service issues and delivering solutions.

Skills & Competencies

• Excellent communication and interpersonal skills.


• Sales-driven with strong negotiation and closing skills.


• Good organisational and time-management abilities.


• Basic IT skills - experience using POS systems, MS Office, and stock management systems.


• Numeracy and literacy skills for budgeting and report writing.


• Customer-focused attitude with a problem-solving mindset.

Personal Attributes

• Professional, responsible, and reliable.


• Self-motivated with a positive, can-do attitude.


• Attention to detail and high standards.


• Flexible and adaptable to change.


• Physically fit - able to handle carpets and flooring samples (where applicable).

Working Conditions

• Full-time, including weekends and public holidays as required.


• Based in-store with occasional travel to supplier sites and fitting sites.