Showroom Receptionist

Car Planet; Watford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A car supermarket in Watford is looking for a Sales Administrator / Receptionist. The candidate will handle customer enquiries, maintain accurate records, and support the sales team. Strong customer service and organizational skills are essential. This full-time role offers varied working hours from Monday to Friday. The candidate should have at least 2 years of administrative experience.

Benefits

Company events

Qualifications

• Self-motivated with a commitment to deliver exceptional customer service.
• Strong attention to detail and organizational skills.
• Ability to communicate effectively with internal teams.

Responsibilities

• Handle inbound and outbound email/phone enquiries.
• Maintain accurate records for parts, service, and sales.
• Process customer documents and transfer ownership on sold vehicles.
• Liaise with the sales team for accurate sales diaries.

Skills

Customer service skills

Attention to detail

Interpersonal skills

Education

2 years of administrative experience

Job description

Direct message the job poster from Car Planet

Job Title: Sales Administrator / Receptionist

Reporting to: Sales Management

Location: Watford, UK

We have an opportunity for a Sales Administrator to join our new Car Supermarket based in Watford (stocking 1500+ pre owned vehicles). We are looking for a highly organised, collaborative and flexible person to be part of our team.

The ideal candidate will be someone who loves systems, customer service skills, excellent written and organisational skills and a keen eye for detail.

What will you be doing?

• Handle inbound and outbound email/phone enquiries and direct customers to the relevant teams
• Ensure accurate records for parts, service and sales are kept and updated in a timely manner
• Ensure vehicle documents are scanned on our system for sales team and customers
• Process customer documents and transfer v5 ownership on sold vehicles
• Liaise with the sales team to ensure sales diaries are accurate and up to date
• Maintaining the appearance of the sales floor(s), reception, kitchen, and any customer facing sections of the building (excluding the toilets). However, you are to direct the relevant cleaners in the event of the toilets requiring a clean
• Loading warranties/smartguard policies and all other required sales add-ons
• Ensure vehicle data is inputted accurately and entirely

What do you need for this role?

• Self-motivated with a commitment to deliver an unparalleled level of customer service
• Very strong attention to detail
• Excellent interpersonal skills and the ability to communicate effectively with internal members of staff

The Package

The Hours

• Monday - Friday
• Working hours: 08:45 - 18:00 or 11:45 -21:00
• Company events

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Watford, WD3 3RT: reliably commute or plan to relocate before starting work (required)

Experience:

• Administrative: 2 years (required)

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service and Administrative

• Industries

  Retail Motor Vehicles and Office Administration

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