Showroom Manager

Christopher Hyde Lighting; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A renowned lighting brand in London seeks a dynamic Showroom Manager to lead their showroom operations. This role involves creating exceptional client experiences, managing sales, and representing a prestigious heritage brand. Ideal candidates will have proven experience in luxury interiors and excellent communication skills. Competitive salary and commission structure offered.

Benefits

Competitive salary package

Performance-based commission structure

Company pension scheme

In-depth product training

Professional development opportunities

Qualifications

• Proven experience as a Showroom Manager or Senior Sales Consultant.
• Strong understanding of the sales process for high-value purchases.
• Experience working with discerning clientele, particularly within A&D community.

Responsibilities

• Create an unparalleled client experience and drive sales.
• Manage showroom presentation and operations.
• Engage local A&D community for new business opportunities.
• Track sales performance and provide reports to management.

Skills

Impeccable communication skills

Highly organised

Commercially astute

Networking and relationship building

Proficiency in MS Office

Job description

Christopher Hyde Lighting, a renowned name in exquisite, handcrafted classical lighting, is seeking a dynamic and sophisticated Showroom Manager to become the face of our relocated showroom moving from Chelsea Harbour to Clerkenwell. This is a unique opportunity to represent a heritage brand at the very heart of London's vibrant design district.

As the Showroom Manager, you will be the primary ambassador for our brand, responsible for creating an unparalleled client experience, driving sales, and managing the flawless presentation and operation of our London home.

About Christopher Hyde Lighting

For over three decades, Christopher Hyde Lighting has been synonymous with the finest in classical and traditional lighting design. Our pieces, handcrafted from solid brass and finished to perfection in our UK workshop, are specified by leading interior designers, architects, and discerning private clients worldwide. We pride ourselves on our British heritage, bespoke capabilities, and commitment to exceptional quality and service.

Key Responsibilities

• Brand Ambassadorship:Embody the values of Christopher Hyde, offering every visitor a welcoming, informative, and luxurious experience.

• Client & Sales Management:Develop and nurture strong relationships with our key clientele, including interior designers, architects, and specifiers. Guide them through the collection, provide expert advice, and manage the sales process from initial enquiry to quotation and order completion.

• Showroom Operations:Ensure the showroom is immaculately presented at all times, reflecting our brand's luxury positioning. Manage stock levels, visual merchandising, and day-to-day operational needs.

• Business Development:Proactively engage with the local A&D community. Identify and pursue new business opportunities to drive footfall and sales.

• Event Coordination:Plan and host showroom events, product launches, and client meetings to strengthen our presence within the Clerkenwell design community.

• Reporting:Track sales performance, client interactions, and showroom activity, providing regular reports to senior management.

About You

The ideal candidate will be a polished professional with a proven track record in a similar role. You will have:

• Essential Experience:

  • Proven experience as a Showroom Manager or Senior Sales Consultant within the luxury interiors, lighting, high-end furniture, or a related design sector.

  • A strong understanding of the sales process for high-value, considered purchases.

  • Experience working with a discerning clientele, particularly within the A&D (Architect & Designer) community.

• Skills & Attributes:

  • A genuine passion for and knowledge of classical interior design and decorative arts.

  • Impeccable communication, interpersonal, and presentation skills.

  • Commercially astute with the ability to meet and exceed sales targets.

  • Highly organised, self-motivated, and able to work with autonomy.

  • A proactive and positive approach to networking and relationship building.

  • Proficiency in MS Office and experience with CRM systems is desirable.

• A bonus, but not essential:

  • An existing network of contacts within the London interior design community.

What We Offer

• A competitive salary package.

• An attractive performance-based commission structure.

• Company pension scheme.

• In-depth product training and professional development opportunities.

• The opportunity to work in a beautiful, creative environment in one of London's most exciting design hubs.

• A key role within a respected, family-owned heritage brand.

If you believe you have the experience, passion, and sophistication to lead our London showroom, we would be delighted to hear from you.