Showroom Manager

Anderson Wright Consulting; Canterbury; On-site; GBP 26,000 - 32,000; Full time

Job summary

A leading kitchen refurbishment company in Canterbury is seeking a Showroom Manager to oversee daily operations and ensure customer satisfaction. Responsibilities include managing the showroom, processing orders, converting leads into sales, and leading the showroom team. The ideal candidate will have strong sales experience and customer service skills. The position offers a competitive salary of £26,000 - £32,000 plus a bonus scheme.

Benefits

Bonus Scheme

Company Benefits

Qualifications

• Experience in a similar role in kitchens, bathrooms, or bedrooms.
• Strong customer-facing skills.
• Attention to detail and methodical approach.

Responsibilities

• Manage showroom operations and ensure a welcoming environment.
• Show products and process orders accurately.
• Convert leads into sales and meet sales targets.
• Lead and motivate the showroom team.
• Assist with deliveries.

Skills

Sales experience

Customer service skills

Organizational skills

IT proficiency

Ability to lift heavy items

Job description

SHOWROOM MANAGER KITCHEN REFURBISHMENT CANTERBURY FULL TIME UP TO GBP32,000 BASIC SALARY + BONUS SCHEME

Kitchen Showroom Manager required for our client who are the UK s leading and award winning Kitchen makeover company. Our client specialises in renovating existing kitchens instead of replacing, typically saving customers 50% of the cost of replacement.

To support the business owner is now recruiting for a Showroom Manager to work from their Canterbury, Kent branch.

THE ROLE

• As Kitchens Showroom Manager you will be involved in all parts of the business.
• You will ensure that the showroom will be a welcoming environment for customers coming to the showroom.
• You will be showing customers the products and service on offer e.g. Kitchen doors, worktops, handles etc.
• You will be processing orders accurately and in a timely manner with suppliers and any 3rd parties
• Able to answer questions and handle objections from prospective clients
• Converting leads into appointments (and ultimately sales) by delivering an excellent customer journey
• Ensuring commercial performance of the store is in line with company expectations and targets
• Helping the Showroom to meet sales targets through proven relationship selling techniques, excellent customer service skills and through the setting and monitoring of KPIs and objectives.
• Lead, manage and motivate the showroom team
• Ensure that orders are processed and admin duties are carried out.
• Ensure that the kitchen is fitted and the customer is satisfied
• Taking deliveries (some heavy lifting will be required)
• Full Time Permanent Position
• Working Monday to Friday, 8.30am to 5pm (TBC)
• Covering Saturday shift as required (sickness, holidays etc.)
• You will be working from the Canterbury, Kent showroom

THE PERSON

• The successful Kitchen Showroom Manager will ideally have similar experience within kitchens, bathroom, bedrooms etc. (KBB)
• Alternatively, a customer facing role dealing with consumers
• Experience dealing with trades and sub-contractors would be advantageous.
• Must have strong sales experience and sales ability
• A Full driving license is desired but not essential
• Able to assist with deliveries (heavy lifting involved)
• Attention to detail and an organised, methodological approach is essential.
• You must be IT proficient, about to use email, Word, Excel and the Microsoft suite
• You MUST have excellent customer service skills with great customer facing skills
• Live within a commutable distance to Canterbury, Kent branch

THE PACKAGE

• GBP26,000 - GBP32,000 Basic Salary (subject to experience)
• Bonus Scheme
• Market leading organisation
• Company Benefits

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In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency

SHOWROOM MANAGER KITCHEN REFURBISHMENT CANTERBURY FULL TIME UP TO GBP32,000 BASIC SALARY + BONUS SCHEME