Showroom Host

Listers; United Kingdom; On-site; GBP 1,000; Full time

Job summary

A motor retailer group in the UK is seeking a Showroom Host for their Lexus Dealership in Cheltenham. The role involves greeting customers, handling calls, and supporting events. Ideal candidates should have excellent customer service skills and a confident demeanor. This position offers a salary of £12.21 per hour along with various benefits including pension, holiday, and employee discounts.

Benefits

25 days holiday plus bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Long service and loyalty incentives

Staff referral scheme

Free Parking

Company Events

Qualifications

• Ideally have a proven record in a customer-facing role.
• Confident in meeting new people and building rapport.
• Desire to provide the best customer service.

Responsibilities

• Meet and greet visitors to the dealership.
• Receive inbound telephone calls and direct them.
• Support departments with customer events and promotions.
• Perform ad hoc administrative duties.

Skills

Customer service

Communication

Self-motivation

Confidence

Job description

Job Introduction
We are currently recruiting for a polished, articulate and well-presented individual to take on the role of Showroom Host for our Lexus Dealership in Cheltenham. The hours of work are 9am to 6pm, Monday to Friday.
Basic salary of £12.21 per hour plus benefits.
This isn’t your typical Receptionist role; at the forefront of our dealerships the Showroom Hosts play an integral part in running a smooth and organised front of house. Within this position you will be the first port of call for many of our customers and as such it is imperative that you are polite, approachable and most importantly self-motivated to create a brilliant first impression of our business.
Role and Responsibilities

Meeting and greeting visitors to the dealership before introducing customers to the relevant staff
Receive inbound telephone calls and directing onto the appropriate department
Supporting the departments with customer events and promotions
Some ad hoc/administrative duties

About you

You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.
A confident and customer-orientated approach to their role
A strong desire to provide the best customer service possible for the first impression of our dealership

What we offer

25 days holiday plus bank holidays
Company Pension
Wellness Programme
Sick Pay
Group life insurance
Staff discount on car servicing
Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
Long service and loyalty incentives
Staff referral scheme
In-house, manufacturer & professional qualifications
Free Parking / On-site Parking
Company Events

Why Listers?
Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.