Showroom Host

LSH Auto UK Limited; Metropolitan Borough of Solihull; On-site; GBP 26,000; Full time

Job summary

A leading automotive dealership in Solihull is seeking an enthusiastic Showroom Host to provide exceptional customer service and ensure a welcoming showroom environment. Responsibilities include greeting customers, guiding them within the showroom, and supporting various events while maintaining a premium experience. Ideal candidates will have a background in customer service and strong communication skills.

Benefits

Colleague Referral Scheme (£500 - £1000)

Mercedes Benz training programmes

Platinum Plus Rewards Scheme

Colleague Car Purchase Scheme

Eye care Vouchers

Life Assurance (4 x annual salary)

31 days holiday

Wellbeing Support

Company Pension

Full uniform provided

Qualifications

• Previous experience in customer service, hospitality, or retail.
• Excellent verbal communication and interpersonal skills.
• A friendly, approachable personality.

Responsibilities

• Greet customers and guide them to appropriate departments.
• Maintain showroom ambiance and assist in hosting events.
• Support delivery of a premium experience.

Skills

Customer service experience

Verbal communication skills

Organizational skills

IT competency

Job description

Overview

LSH Auto is looking for an enthusiastic Showroom Host to join our vibrant team at our dealership in Solihull. In this pivotal role, you will serve as the first point of contact for customers, ensuring they feel welcomed and valued as soon as they enter our showroom.

Responsibilities

• Greet customers, answer their questions, and guide them to the appropriate departments or staff members.
• Maintain the showroom's ambiance, assist in hosting events, and handle refreshments for clients.
• Support the delivery of a premium experience as part of the showroom team.

Hours and Salary

Hours: 40

Salary: £25,400

Requirements

• Previous experience in customer service, hospitality, or retail
• Excellent verbal communication and interpersonal skills
• A friendly, approachable personality
• Strong organizational capabilities to manage multiple tasks efficiently
• Basic IT competency for managing customer interactions

Benefits

• Colleague Referral Scheme (£500 - £1000)
• A range of Mercedes Benz training and leadership programmes
• Platinum Plus Rewards Scheme
• Colleague Car Purchase Scheme
• Eye care Vouchers
• Life Assurance (4 x annual salary)
• 31 days holiday (including bank holidays), rising to 38 days with length of service
• Wellbeing Support
• Company Pension
• Full uniform provided