Showroom Host

Lexus Cheltenham; Cheltenham; On-site; GBP 12,000 - 18,000; Full time

Job summary

A local car dealership in Cheltenham is looking for a polished Showroom Host to create excellent first impressions and support the front of house operations. The role involves welcoming visitors, directing calls, and assisting with customer events. A strong background in customer service is essential. Competitive salary of £12.21 per hour plus benefits, including a pension and wellness programs.

Benefits

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Long service and loyalty incentives

Qualifications

• Proven record of providing an excellent customer journey in previous roles.
• Confident in meeting new people daily and building rapport.
• Customer-oriented approach to ensure great first impressions.

Responsibilities

• Meeting and greeting visitors to the dealership and introducing them to relevant staff.
• Receive inbound calls and direct to the appropriate department.
• Support departments with customer events and promotions.

Skills

Excellent customer service

Confident communication

Positive attitude

Job description

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We are currently recruiting for a polished, articulate and well-presented individual to take on the role of Showroom Host for our Lexus Dealership in Cheltenham. The hours of work are 9am to 6pm, Monday to Friday.

Basic salary of £12.21 per hour plus benefits.

This isn’t your typical Receptionist role; at the forefront of our dealerships the Showroom Hosts play an integral part in running a smooth and organised front of house. Within this position you will be the first port of call for many of our customers and as such it is imperative that you are polite, approachable and most importantly self-motivated to create a brilliant first impression of our business.

Role and Responsibilities

• Meeting and greeting visitors to the dealership before introducing customers to the relevant staff
• Receive inbound telephone calls and directing onto the appropriate department
• Supporting the departments with customer events and promotions

About you

• You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
• Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.
• A confident and customer-orientated approach to their role
• A strong desire to provide the best customer service possible for the first impression of our dealership

What we offer

• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives