Showroom Host

Charles Hurst; Belfast; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading automotive retailer in Belfast is seeking a Showroom Host to provide exceptional customer service as the first point of contact. The ideal candidate will be warm, friendly, and have excellent communication skills, with a focus on maintaining a tidy showroom. This role offers a competitive hourly wage and a range of employee benefits including generous annual leave and health support programs.

Benefits

Competitive salary

Generous annual leave

Enhanced family leave

Discounted gym memberships

Qualifications

• Warm, empathetic, and friendly personality.
• Experience in a similar role is important.
• Confident and assertive when dealing with customers.

Responsibilities

• Being the first point of contact for customers.
• Ensuring the dealership is tidy and well-presented.
• Engaging with customers face-to-face and via email.

Skills

Excellent communication skills

Organizational skills

Customer service skills

Attention to detail

Job description

OTE

Overview

Showroom Host

Charles Hurst Belfast Vauxhall

£12.21 per hour

Monday - Friday 08:30 - 17:00, Saturday on a Rota basis

At Lookers Charles Hurst Vauxhall, we have a fantastic opportunity for a warm, empathetic, and enthusiastic individual to join our team as a Showroom Host. As the first point of contact in our showroom, you will be crucial in providing a world-class experience for our customers.

Our reception team, or as we sometimes call them, Showroom Hosts, are passionate about delivering first-class customer experiences. They let their warm, friendly personalities shine through during each customer interaction. If you enjoy going above and beyond for customers, then this is the right place for you!

Key responsibilities include:

1. Being the first point of contact for our customers.
2. Ensuring the dealership is kept tidy and well-presented at all times and that customers are taken care of.
3. Contributing to a happy, positive working and team environment.
4. Assisting with general administrative duties in the dealership with accuracy and attention to detail.
5. Engaging with customers face-to-face, over the phone, and via email.
6. Maintaining the highest levels of professionalism.

You should take pride in keeping our showroom tidy and welcoming. Excellent communication skills are essential, along with confidence and assertiveness when dealing with people. You should be warm, empathetic, friendly, and approachable, with a professional manner. Experience in a similar role, strong organizational skills, and an eye for detail are also important.

About us: We are one of the top three automotive retailers in the UK, representing 32 manufacturer brands, selling a wide range of new and used vehicles across over 150 dealerships in the UK and Ireland.

We believe our people are our greatest asset. We are committed to recognizing each individual's contribution and invest in a comprehensive rewards and benefits package designed to support your career, wellbeing, and personal life.

Core Benefits:

• Competitive salaries with structured pay scales and progression opportunities
• Generous annual leave that increases with service
• Enhanced family leave including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

• Eyecare vouchers for vision care
• Smart Health – 24/7 GP access for mental and physical wellbeing support
• Dental insurance for routine and unexpected treatments
• Critical illness cover for peace of mind during challenging times

Financial Wellbeing:

• MyView PayNow – access a portion of your pay as you earn, with tools to manage your finances
• Free Will writing services
• Flexible life assurance options and partner life assurance

Leisure & Lifestyle:

• Discounted gym memberships
• Travel insurance
• Home and technology vouchers
• bYond card and exclusive retail discounts

We are dedicated to providing manufacturer brand and management training to support career development. We celebrate success at all levels.

Lookers and Charles Hurst are equal opportunities employers. We promote a discrimination-free, inclusive environment where everyone can bring their whole self to work and reach their full potential.

If your application is successful, relevant employment checks will be conducted prior to your start date, including employment verification, address, credit history, criminal record check, and, if applicable, driving license verification. All offers are subject to a 6-month probation period.