Showroom Design & Sales Advisor

B&Q Limited; Fakenham; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Award-winning pension

ShareSave options

6.6 weeks holiday

Employee discounts

Employee assistance programme

Job summary

B&Q Fakenham is seeking a Showroom Advisor to help customers realise kitchen and bathroom ideas from inspiration to delivery. The role combines sales with expert design support, using software to create visuals and advise on finance and installation options.

You'll coordinate multiple projects, work with colleagues and installers, and adapt to a rota that includes weekends, evenings and bank holidays. A strong communicator with a customer-first approach will thrive in this team.

Qualifications

• Strong communication and relationship-building skills.
• Motivated by targets and capable of converting designs into sales.
• Flexible rota including weekends, evenings, and bank holidays.
• Team player with good problem-solving and design eye.
• Proficient with technology and customer service oriented.

Responsibilities

• Recommend finance, products and installation options.
• Produce inspirational designs using software.
• Coordinate multiple projects and support customers virtually and face-to-face.
• Guide customers from ideas to delivery and ensure satisfaction.

Skills

Communication skills

Relationship building

Sales

Teamwork

Problem solving

Design interpretation

Tools

Design software

Job description

B&Q Fakenham is seeking a Showroom Advisor to help customers realise kitchen and bathroom ideas from inspiration to delivery. The role combines sales with expert design support, using software to create visuals and advise on finance and installation options.

You'll coordinate multiple projects, work with colleagues and installers, and adapt to a rota that includes weekends, evenings and bank holidays. A strong communicator with a customer-first approach will thrive in this team.