Showroom Assistant

JR United Kingdom; Swindon; On-site; GBP 20,000 - 24,000; Full time

Job summary

Join a leading franchise in the Kutchenhaus network as a Showroom Assistant, where you'll provide exceptional customer service in a high-end showroom environment. This role involves supporting daily operations, managing client inquiries, and engaging with customers in a friendly manner. Enjoy a competitive salary, a supportive team, and opportunities for professional growth in kitchen and interior design.

Benefits

Competitive salary

Supportive colleagues

Career growth opportunities

Qualifications

• Confident and polished communication skills; friendly, proactive, and client-focused.
• Strong administrative ability including CRM use and appointment management.
• Reliability, flexibility, and calm under pressure; team player.

Responsibilities

• Support the daily running of the showroom and provide exceptional customer service.
• Manage showroom appointments, inquiries, and client follow-ups.
• Maintain presentation of displays and assist with client materials.

Skills

Customer service experience

Communication skills

Administrative ability

Interest in home design

Job description

An exciting opportunity has arisen to join one of the most successful franchisees in the Kutchenhaus network as we continue our ambitious expansion. We are looking for a full-time Showroom Assistant to become part of our friendly, design-led team at Kutchenhaus York.

As a growing business with a reputation for delivering beautiful, bespoke German kitchens and home furniture, we pride ourselves on offering exceptional service and a welcoming experience to every client.

What You’ll Be Doing

• Support the daily running of our high-end showroom and provide exceptional front-line customer service.
• Greet walk-in clients and scheduled appointments with a professional and friendly demeanor.
• Qualify customer inquiries before passing them to the design/sales team.
• Manage the showroom diary and book consultations and follow-ups.
• Answer phones, manage emails, and provide administrative support.
• Keep displays clean, organized, and presentation-ready.
• Assist with client presentation packs, brochures, and sample preparation.
• Maintain product knowledge and learn about German kitchen design features.
• Support designers, project coordinators, and installation teams when needed.

What We’re Looking For

Essential Experience & Skills

• Customer service experience in retail, hospitality, or showroom environments (luxury or design-focused preferred).
• Confident and polished communication skills; friendly, proactive, and client-focused.
• Strong administrative ability, including appointment management and CRM use.
• Interest in kitchens, interiors, or home design - with willingness to learn product knowledge.
• Reliable, flexible, and calm under pressure; team player with initiative.

Desirable Experience

• Experience in kitchen/interiors retail or showroom roles.
• Support experience with sales/design teams or project coordination.
• Exposure to kitchen design software or luxury home products.
• Long-term interest in interior design or career growth in kitchen design.

What’s in It for You?

• Competitive salary between £20,000 – £24,000 depending on experience.
• Be part of a respected, top-performing franchise within the Kutchenhaus network.
• Work in a beautiful, design-led environment with supportive colleagues.
• Real opportunity to grow your knowledge and career within kitchen/interiors design.

Working Hours

• Full-time – 5 days per week
• Includes weekend work

Please note: We can only accept applications from candidates currently based in the UK.