Showroom Advisor - Part Time

We are looking to recruit a Showroom Advisor to work on a part-time basis. They will be responsible for representing the Tom Howley brand, supporting the Showroom Manager, and ensuring our discerning clients receive the highest level of customer service.

At Tom Howley (part of the BHID Group), we never ask clients what they want in their kitchens. Instead, we ask them what they use their kitchens for. As a Showroom Advisor, you'll demonstrate each kitchen product, ask the right questions and ensure that they have all the answers they need before speaking to a designer.

To join us, it's crucial that you're articulate, and experienced in a similar luxury retail or showroom environment. You should take pride in your appearance, and help our business to run as smoothly as possible.

The successful candidate will work 1 day a week (Sunday) 11am to 3pm plus any agreed Cover.

Responsibilities

1. To ensure that all prospective clients are greeted in a friendly and professional manner, that they receive a good showroom product demonstration and that their enquiries are properly qualified before their details are passed on to a designer;
2. To ensure the showroom is kept clean and tidy, which includes ensuring that all displays are in excellent condition, as well as samples being present and in good order;
3. General administration tasks, including updating showroom footfall and recording client information.

1. Articulate, diligent and flexible individual who has a strong track record in a retail or showroom environment;
2. Ideally from within a similar industry with experience of working in a showroom environment;
3. Experience of dealing with discerning clients;
4. Target driven retail experience;
5. Strong organisational skills;
6. Impeccable personal appearance;
7. Personable, friendly and confident with a can-do attitude;
8. IT literate with experience using Microsoft packages such as Outlook, Excel and Word.

1. 22 days annual leave plus bank holidays - pro-rata for part-time (rising with service);
2. Contributory pension with salary exchange;
3. BHID Connect through our partnership with Reward Gateway, you can save money on everyday spending and make your money go further at up to 770 retailers;
4. Wellbeing centre exercise videos, mindfulness tools, nutritional and financial advice;
5. Employee Assistance Programme access to 24/7 counselling and support helpline;
6. Employee Mortgage Services through our partnership with Charles Cameron we provide access to mortgage advice and education services;
7. C2W Cycle to Work;
8. Length of Service Milestone Rewards;
9. Free parking;
10. Free hot drinks, including free use of drinks vending machine;
11. We are constantly reviewing our benefits and have some exciting new initiatives coming soon!