Showroom Advisor

B&Q Limited; Washington; On-site; GBP 27,000 - 30,000; Part time

Benefits offered by this job

Pension scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee assistance

Discounts

Wellbeing benefits

Breaks to stay refreshed

Job summary

B&Q Limited Washington is seeking a Showroom Advisor on a part-time 20-hour per week fixed-term contract. You’ll help customers develop ideas for kitchens and bathrooms, ask questions, and present financing, product, and installation options to bring projects to life.

Using design software and strong communication, you’ll coordinate multiple projects, support customers in-store and remotely, and guide them from inspiration to delivery with teamwork and a customer-first mindset.

Qualifications

• Excellent communication and relationship-building skills.
• Ability to understand customer needs and translate into product options.
• Willingness to work a rota including weekends and evenings.
• Proficient with technology to assist customers and produce design ideas.

Responsibilities

• Engage customers, ask questions and recommend finance, products and installation options.
• Use software to produce inspirational designs and coordinate multiple projects.

Skills

Communication

Customer service

Sales orientation

Teamwork

Problem solving

Design eye

Tools

Design software

Job description

Overview

Showroom Advisor

Part Time - 20 hours per week

3Month Fixed Term Contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

Competitive salary (£14.10 per hour / £26,945 FTE) with individual bonuses up to £250 per quarter for hitting targets, plus additional team incentives and a £3,000 award for the highest performing 3–5% of colleagues

B&Q Washington

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape.

What's the job?

Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.

What we need:

You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities

You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

• award-winning pension scheme
• ShareSave options
• 6.6 weeks holiday
• payroll giving
• an Employee Assistance Programme
• shopping discounts
• colleague wellbeing benefits
• lots more!

We also provide generous breaks to make sure you’re refreshed and able to perform at your best.